Jean Henri Lhuillier reaffirms commitment to Philippine softball

Jean Henri Lhuillier, a long-time Philippine Sports Patron vowed to continue supporting tennis and softball in the country.  Lhuillier, current president of the Amateur Softball Association of the Philippines (ASAPHIL) as well as the Unified Tennis Philippines (UTP) is elated with the progress of the programs of both sports association and is excited with their plans for the year.

“I am very upbeat for this year especially for our softball national teams as well as our top tennis players. There are lots of international tournaments lined up for them and I’m confident they will perform well and continue putting the Philippines in the softball and tennis maps”, said Lhuillier, ASAPHIL and UTP President.

Lhuillier has been the main supporter of the both the RP Blu Boys and Blu Girls, multi-gold medalists in Southeast Asian Games and consistent podium finishers in Asian Level. Lhuillier is also the man behind top tennis players former world number 17 Treat Huey; doubles specialist and currently ranked 136 Ruben Gonzales; and, former Australian Juniors doubles champion Francis Casey Alcantara,   personally funding their international competitions for several years now.

The RP Blu Girls are currently deep in training for the upcoming Women’s Softball Asia Cup to be held in South Korea from April 2-8.  They are also expected to contend for a medal together with the Blu Boys in the Asian Games on September .  Cebuana Lhuillier Sports Ambassadors Huey, Gonzales and Alcantara are all currently representing the country’s colors in the ATP and ITF doubles competitions. All them won several titles in ITF doubles tournaments in 2022 and all are just outside the elite world’s top 100 doubles  players.

Lhuillier is not only focusing on the elite athletes.  Thru ASAPHIL and UTP, Lhuillier spearheads grassroots development thru hundreds of age-group tennis competitions, open tournaments and even club tournaments thru the help of sponsors Cebuana Lhuillier, Palawan Pawnshop, UNILAB, Mr. Freeze, PhilCare,  Navegar, DFNN, Madison Galeries, Asia Traders Corp and Chris Sports,  to discover fresh tennis talents.  ASAPHIL, on the other hand,  is excited to bring back national competitions to continuously hone local talents in preparation for international competitions in the years to come.

Lhuillier explained: “I have high hopes for both Philippine softball and tennis as these are the two sports where I firmly believe Filipinos have what it takes to be the world’s best, and I vow to continue giving them my all out support to make this a reality”.

Reference: https://mb.com.ph/2023/02/15/jean-henri-lhuillier-reaffirms-commitment-to-philippine-softball/

Jean Henri Lhuillier: 3 Decades after, his passion for helping Philippine Tennis & Softball continues

Jean Henri Lhuillier, the visionary who changed the landscape of microfinance in the country, has been also helping transform the country’s sports program in a big way. A stalwart supporter of Philippine sports for over 30 years, his extensive contributions span multiple disciplines including basketball in the past. But most notably, Lhuillier was celebrated for his commitment to grassroots sports development and for bolstering the country’s national teams of both softball and tennis.

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TENNIS PATRON FOR 3 DECADES

Lhuillier’s first foray in supporting tennis development in the Philippines started way back in 1998 with the staging of a series of Cebuana Lhuillier Men’s Tennis Open tournaments and ever since that, there was no stopping him from pushing Philippine tennis to greater heights.

He has since helped the development of tennis in the Philippines through various ways such as grassroots program through the Cebuana Lhuillier Age Group tennis which has consistently held more than 50 tournaments nationwide for more than a decade already. From these tournaments were the likes of future national team members like Francis Casey Alcantara and Jeson Patrombon were discovered.

He has also been a staunch supporter of the national team having been a team manager numerous times of both the Davis Cup and Southeast Asian Games national teams. Aside from national teams, he and his company Cebuana Lhuillier has been supporting the individual international campaigns of top tennis players such as Cecil Mamiit, Eric Tainio, Katharina Lehnert and Treat Huey in the past to current stars Ruben Gonzales and Francis Casey Alcantara helping all of them reach their highest world rankings in both singles and doubles.

He was also responsible in making the sport popular in the country bringing top international players in the country through the ATP Men’s Challenger as the ITF Men’s Futures tournaments. He also was the team manager and co-owner of the Manila and Philippine Mavericks in the International Premier League with tennis superstars Serena Williams and Andy Murray among his players
As president of the Unified Tennis Philippines (UTP) for 7 years, Lhuillier has been responsible also for supporting top junior players to play in Asian junior tournaments as well as the WTA Future Stars. Thru the UTP, Lhuillier continues to support nationwide tournaments in both juniors and open sections.

MAN BEHIND PHILIPPINE SOFTBALL’S RESURGENCE
As president of the Amateur Softball Association of the Philippines (ASAPHIL) for 17 years already, Lhuillier has been responsible for the resurgence of the sport of softball.
Just like in tennis, Lhuillier has been supporting both the grassroots programs as well the national teams though ASAPHIL.

ASAPHIL, under the leadership of Lhuillier has been conducting tournaments such as the annual Summer Grand Slam National Open, Batang Pinoy, Palarong Pambansa, Philippine National Games among others. They have also been active conducting softball clinics for all stakeholders: players, coaches and even tournament officials.

With Lhuillier at the helm, the RP Blu Girls and Blu Boys have been performing extremely well in internal competitions. RP Blu Girls have won 7 straight SEAGames gold medals, silver medal in the 2017 Asian Women’s Softball Championships and have been in the top 4 five times. They boast of beating several top 10 world-ranked teams in previous World Cup competitions and was previously ranked number 1 in Asia prior to the pandemic. They are currently ranked number 4 in Asia and number 12 in the world.

Not to be left behind, the RP Blu Boys have been excelling as well with 4 gold medals in SEA Games, 5 silver medals in Asian Men’s Softball championships and was top 10 in the 2022 World Cup. They are currently ranked number 3 in Asia and number 10 in the World.

But there has been no stopping for Lhuillier and his wards. This year 2023 has been a huge year for Philippine Softball in the international arena. No less than 4 national teams qualified for the World Cup.

RP Blu Boys secure a bronze medal in the 12th Men’s Softball Asia Cup last June to qualify for the Men’s Softball World Cup. The RP Blu Girls snagged fourth place in the 18th Women’s Softball Asia Cup 2023 held last July to book a World Cup berth. The Under-15 girls’ team secured a bronze medal and has additionally clinched a spot in the 2023 WBSC World Cup for U15 Women’s Softball. Meanwhile, another team groomed by ASAPHIL, the Co-ed squad, is intensively preparing for this year’s WBSC Co-Ed Slow Pitch Softball World Cup, following their impressive silver medal performance in the Co-Ed Slow Pitch Softball Asia Cup last May.

ON TO THE ASIAN GAMES

As his softball and tennis athletes prepare to see action in the upcoming Asian Games with the RP Blu Girls and Ruben Gonzales and Francis Casey Alcanatar vying for medals, Jean Henri Lhuillier declares he will not pause until the Philippines’ softball and tennis teams under his watch succeed in seizing the glory and recognition they so deserve. Far from resting on his laurels, Lhuillier is energized for the challenges ahead:
“I’m just getting started. I am incredibly optimistic about the future of Philippine softball and tennis. I firmly believe we have the potential to be world leaders in these sports, and I am committed to making this vision a reality.”

Reference: https://sports.inquirer.net/530629/jean-henri-lhuillier-3-decades-after-his-passion-for-helping-philippine-and-softball-continues#ixzz8LYHjcvvg

Jean Henri Lhuillier clinches 24 international awards, champions financial inclusion

In the world of finance and microfinance, one name has consistently risen above the rest: PJ Lhuillier, Inc. (PJLI). As the esteemed parent company of Cebuana Lhuillier, PJLI and its dynamic leader Jean Henri Lhuillier have earned 24 international awards recently, each serving as a testament to their unyielding commitment to excellence.

2023 International Business Awards

PJLI’s story of excellence lies in their resolute dedication to providing microfinance services that empower countless lives. This has secured them the coveted Company of the Year award for Financial Services at the prestigious Stevie Awards. The Stevie Awards are the world’s premier business awards that celebrate the world’s most outstanding organizations and professionals.

Behind PJLI’s success is President and Chief Executive Officer (CEO) Jean Henri Lhuillier. His visionary leadership earned him four accolades, including Executive of the Year in Financial Services, Best Entrepreneur in Financial Services, Maverick of the Year, and the Lifetime Achievement Award in Consumer Services Industries. These honors underscore the exceptional leadership that propels Cebuana Lhuillier toward unparalleled excellence.

Golden Bridge Awards

The Golden Bridge Awards is a highly esteemed program that honors visionaries, innovators and leaders who have made significant contributions in various domains of business and technology. Lhuillier’s dedication and innovation have been a driving force, creating a profound impact not just within the company but on the financial landscape of the country.

“Receiving recognition on the global stage is not just a reflection of our achievements, but also an affirmation of our push for financial inclusion. Throughout our journey, we have remained steadfast in our pursuit of excellence and innovation. We [do not] only create exceptional products and services, but we also create lasting and positive change for the clients we serve,” reflects Lhuillier.

Lhuillier earned seven recognitions from the awards program, including Innovator of the Year, Lifetime Achievement Award, Maverick of the Year, Entrepreneur of the Year in Financial, Top Achiever of the Year in Asia-Pacific, Executive Achievement of the Year in Financial, and Maverick of the Year in Consumer Services.

Meanwhile, PJLI has been recognized for its exemplary and consistent dedication to shaping the future with the prestigious Grand Gobee Award and three gold awards for Most Innovative Company of the Year, Company of the Year for Financial, and Best Workplace of the Year in Asia-Pacific.

Recognition for the company’s “Intertwined” culture-building campaign further highlights its commitment to diversity and inclusion. The campaign’s bronze awards for Live Event of the Year for a Celebration Event and Employee Engagement Events underscore the organization’s commitment to nurturing a vibrant community.

Effective communication is the foundation of any successful organization, and PJLI understands this perfectly with the bronze award for Communications or PR Team-Department of the Year.

Social Media Marketing Awards

PJLI’s innovative approach to financial literacy shines through its digital campaign, the Iponaryo Video Series. The campaign exemplifies the company’s commitment to making financial literacy accessible and engaging for all. That said, the Iponaryo Video Series has earned recognition for its creativity, winning awards such as Best Use of Social Media in a Cause-Related Campaign, Best Visual Storytelling Campaign, and Best Video Series.

Global Business Excellence Awards

Lhuillier’s global impact has not gone unnoticed, with the Global Business Excellence Awards honoring him as the International CEO of the Year and the Iponaryo Video Series being awarded the Outstanding Social Media Campaign. His visionary leadership propelled PJLI to become a trailblazer in the finance industry, further solidifying its position as a leader of innovation and excellence.

These accolades not only reflect the company’s dedication to providing outstanding services, but also underscore its significant role in driving positive change within the financial landscape in the Philippines. PJLI’s success story continues to inspire, setting a high standard for the industry while embodying the values of innovation and excellence.

Reference: https://www.manilatimes.net/2023/10/16/supplements/jean-henri-lhuillier-clinches-24-international-awards-champions-financial-inclusion/1914866

Cebuana Lhuillier CEO spurs innovations in microfinance

Cebuana Lhuillier president and CEO Jean Henri Lhuillier is on a mission to positively touch and change the lives of millions of Filipinos for the better through his numerous pursuits.

Lhuillier has successfully transformed Cebuana Lhuillier to be the Philippines’ leading microfinance provider, starting as a pawnshop to becoming the largest and leading microfinance institution in the country with close to 3500 branches. Its core products and services such as pawning, money transfer and insurance have aided millions of Filipinos achieve financial wellness and empower them to provide for their loved ones.

“We constantly innovate and improve our products to tailor fit the needs of our Ka-Cebuanas. I’ve always believed that if we give people good financial options, they are capable of making smart decisions financially,” he said.

Lhuiller makes sure that clients are given the best possible products and services through groundbreaking innovations. On top of offering pawning, money transfer and insurance products, Cebuana Lhuillier has now made savings and investment accessible to the unbanked and underbanked providing micro-savings, jewelry selling and micro-investment.

Through its micro-savings product, the company has addressed the pain points in opening a savings account by offering a low start-up amount with less documents and no maintaining balance. Micro-savings is made accessible for the masses through all Cebuana Lhuillier branches nationwide.

The Iponaryo Movement, another innovative idea of Lhuillier, has already registered 7 million account holders.

Cebuana Lhuillier has also enabled Filipinos to gain access to affordable investment through jewelry selling and micro-investment. The company encourages the public to invest in gold through FB Live, its pawnshop branches, the website and other marketplaces.

Realizing the need to make it easier for people to start a business, Lhuillier spearheaded the creation of the Ka Negosyo Center, a one-stop business shop on June 2023. The program provides business mentorship through videos, provides assistance on sales and marketing, lends financial and legal advises, as well as offers financial assistance through loans, micro-savings and insurance.

As the head of the Cebuana Lhuillier Foundation Inc. (CLFI), Lhuillier has helped make education more accessible by donating classrooms, learning centers, conference rooms, and buildings. Part of CLFI’s major thrust is the implementation of the Alternative Learning System (ALS) along with 3 other initiatives – Nationwide Scholarship Program, Spiritual and Social Enhancement Program, and Special Projects on Education.

An avid support of sports development, Lhullier helped create the Cebuana Lhuillier Age Group tennis which has held more than 50 tournaments nationwide in over 10 years. He also managed the Davis Cup and Southeast Asian Games national teams while supporting individual international campaigns of top tennis players Ruben Gonzales and Francis Casey Alcantara.

Lhuliier is the president of the Unified Tennis Philippines (UTP) for 7 years running, alongside his leadership of the Amateur Softball Association of the Philippines (ASAPHIL) for 17 years now.

Reference: https://manilastandard.net/business/biz-plus/314388981/cebuana-lhuillier-ceo-spurs-innovations-in-microfinance.html#google_vignette

Stronger ties between PH, Republic of San Marino seen with Jean Henri Lhuillier as Honorary Consul General

The Lhuillier name has become familiar with Filipinos mainly because of the popularity and nationwide presence of Cebuana Lhuillier pawnshops. As its long-time CEO and President, Jean Henri Lhuillier is generally known to the Filipino public as the man behind the Cebuana Lhuillier brand.

Jean Henri Lhuillier, or JHL, however, wears many hats: a very successful businessman and highly respected tycoon; an advocate of entrepreneurs and micro, small, and medium enterprises; a public service leader who leads socio-civic initiatives for marginalized groups through the PJL Foundation; and an ardent supporter of Philippine sports development through softball and tennis. 

But there is another role JHL portrays that is very distinguished, but many Filipinos may not be aware of: the first Honorary Consul General of the Republic of San Marino to the Philippines.

Located on the northeastern side of the Apennine Mountains and surrounded by north-central Italy, San Marino is recognized as the world’s oldest surviving republic and the fifth-smallest country in the world covering a land area of just over 61 sq km.

The Republic of San Marino decided to establish a General Consulate in the Philippines in 2007 to monitor and report on political, economic, and social developments in the Philippines (with a particular focus on the fast-growing tourism sector), to promote trade and cultural exchanges between San Marino and the Philippines, to raise awareness of San Marino, and to assist Sammarinese here in the country. To head this General Consulate, The Republic of San Marino instated JHL as the first Honorary Consul General of the Republic of San Marino to the Philippines.

After being bestowed the position, JHL proudly said: “It is a priceless honor. I am thankful to the great state of San Marino for granting me this privilege, and for entrusting its welfare under my stewardship here in a country so far away. I take special pride to be its representative and be able to share the rich culture and traditions that it has with the Filipino community”. 

As Honorary Consul General, JHL created a ten-point agenda that the General Consulate has undertaken in the fulfillment of its functions and accomplishment of its goals. 

• Trade and Economic Cooperation – taking part in the European Chamber of Commerce and spearheaded a Memorandum of Understanding on intercountry adoption.

• Cultural Exchange Program 

• Diplomatic Consulates – assisting Samarinese here in the Philippines and maintaining international relations through the Consular Corps.

•   Educational Partnerships – ​encouraging educational exchanges, like internships.

•  Technology and Innovation – partnering with San Marino Innovations.

• Environmental Collaboration – organizing events such as Fun run for the Mangroves and Night Bazaars.

• Healthcare Cooperation – spearheading a program that assures the mental health of soon-to-be adopted kids.

• Sports and Youth engagements –conducting lectures among FEU students entitled “Beyond Diplomacy: Cultural ties between the Philippines and The Republic of San Marino”; publishing a children’s book about finding families and the importance of love and care which won the Filipino’s Choice Award at this year’s Philippine Book Festival; and, holding sports clinics 

•  Crisis Response and Humanitarian Aid – taking active part in different disaster assistance programs.

•  Engaging with other Diplomats – joining affairs and celebrations hosted by Diplomats of other nations to support the goal of their countries to make a mark in the Philippines.

The Honorary Consul General of San Marino’s ten-point agenda has proven to be very successful throughout the years in protecting, promoting, and facilitating not only the interests of the Republic of San Marino but those of the Philippines as well.

In honor of Jean Henri Lhuillier’s work and dedication to service, the Republic of San Marino conferred him with the rank of Official Knight of the Equestrian Order of Saint Agatha. The Order, given to foreign nationals who have positively contributed charitable and other services for the benefit of San Marino with at least 10 years of service, was conferred on Jean Henri, despite serving for only seven years, because of his exemplary work and contribution to the state as its Consul General in the Philippines. 

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PET INSURANCE

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Product  Details

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Premium P1,100 P2,400
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 Maximum limit for medical reimbursement P10,000 P55,000
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Maximum limit for personal accident for the owner P10,000 P75,000
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Premium P260
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Total Permanent Disability P50,000
Disablement and Dismemberment* Up to P50,000
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Burial Expense Benefit- accidental death P10,000
Daily Hospital Income- accidental cause P100/day
Fire Cash Assistance P1,000

EMPLOYEECARE

Personal Accident Insurance Perfect for Employees

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Burial Expense Benefit- accidental deathP10,000
Daily Hospital Income- accidental causeP100/day
Fire Cash AssistanceP1,000

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Fire Php 30,000
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Up to P25,000 coverage on accidents and more

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Accidental Death P20,000
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CEBUANA BASIC

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Dengue  Cash BenefitP10,000

REMIT & WIN BIG PROMO

1. All clients who will send or claim their Western Union international money remittance at any Cebuana Lhuillier branch will earn an e-raffle entry for every successful transaction.

2. Lucky winners will win any of the following:

Monthly Draw

  • 30 winners of 10,000 cash
  • 45 winners 5,000 cash

Grand Draw

  • 6 winners of 50,000 cash
  • 12 winners of 25,000 cash

3. Promo will run from June 1, 2023 to July 31, 2023. Each client who will send or claim their international money remittance at any Cebuana Lhuillier branch will earn an e-raffle entry/ies.

4. All qualified entries during the promo duration will be drawn on the following dates at the ICT Office, 3/F The Networld Hub, 156 Jupiter cor. Comet Sts., Bel-Air Makati City.

Draw Cut-off dates Draw Date Time of Draw Announcement
Monthly June 1 – June 30, 2023 July 7, 2023 2PM July 12, 2023
Grand July 1 – July 31, 2023 August 7, 2023 2PM August 12, 2023

Prizes shall be drawn under the supervision of the assigned representative by the Department of Trade and Industry (DTI).

5. Cash prizes will be claimed at the transacting Cebuana Lhuillier branch.

6. All qualified clients can only win once. Non-winning clients can still win on the succeeding draws if they have transaction on the next cut-off.

7. All clients must update their personal information (e.g., name, address and active mobile/telephone) in their transacting Cebuana Lhuillier branch as this will be the basis of the marketing team in sending the registered mail and SMS to the winners.

8. All winners will receive a registered mail bearing the procedure on how they will be able to claim their prize. They must present the letter to their winning Cebuana Lhuillier branch together with a valid ID and tax identification number during the redemption period.

9. Announcement of winners will be shared thru the in-branch mini poster and social media pages of Cebuana Lhuillier.

10. Cebuana Lhuillier shall not be liable if the winners did not receive the registered mail due to outdated personal information.

11. All winners will only have sixty (60) calendar days to redeem their prize upon receipt of the registered mail. All unclaimed prizes will be forfeited in favor of Cebuana Lhuillier with prior approval from DTI.

12. P.J. Lhuillier shall shoulder the 20% prize tax for the prizes exceeding P10,000.

13. All employees of P.J. Lhuillier Group of Companies, Ad/ Creatives Agency, PR and Media agencies and their relatives up to second degree of consanguinity or affinity are disqualified from joining this promo.

DTI FAIR TRADE PERMIT NO. FTEB-167582 SERIES OF 2023

Mag-Pera Padala: Emergency Essentials Your Loved Ones Can Buy

Introduction 

As various parts of the Philippines are hit by multiple strong typhoons all year round, many Filipino families are left with no house, clothes, or food. Most of the affected population does not anticipate the destruction that a typhoon would bring and is left unprepared for the resulting challenges.

With all the debilitating and unforeseen events, including the calamities and COVID-19 surge, more and more overseas Filipino workers (OFWs) are worried about their loved ones in the Philippines. Being away from their friends and family in the country only heightens the uneasiness they feel.

To help as much as they can, some OFWs send money online or through money transfer services so that their loved ones can prepare emergency kits and essentials for sudden and unavoidable happenings they may encounter in the future.

At Cebuana Lhuillier, we are dedicated to being your partner and helping you get your funds to your loved ones safely. We offer one of the best money transfer services in the Philippines, and we can quickly get your hard-earned money to your families so they can prepare their emergency essentials at home.

As soon as the money is remitted, they can assemble the following items:

Health Kits 

There are many reasons why health or first-aid kits should be a staple emergency essential in every household. These collections of supplies and equipment are highly beneficial and can temporarily stop or alleviate common injuries while waiting for paramedics or rescuers to get to you.

It is also easy to gather different things for your kit. After sending money through online money transfer services like the eCebuana app, your loved ones can simply purchase some of the essentials online, so they don’t have to go out just to buy them.

Basic Kits 

Here are the common things health experts recommend to put in your health kit:

  • Bandage Strips
  • Adhesives Tapes or Duct Tapes
  • Cotton Balls and Swabs
  • Alcohol and Hydrogen Peroxide

COVID-19 Kits 

Additionally, to customize your health kit into a COVID-19 care kit, you can add the following:

  • Digital Thermometer
  • Pulse Oximeter
  • Paracetamol
  • Disposable gloves and masks

With all of these in your kit, you can be a bit more confident when facing calamities, emergencies, or illnesses. It is also recommended to add more things you think your family members may need, such as special allergy medications, prescribed antibiotics, and maintenance pills.

Masks and PPEs 

Wearing a face mask is now a standard protocol when going outside or entering public facilities. Additionally, personal protective equipment is required when undergoing certain medical or personal procedures.

The effectiveness of both protective gears is proven and backed by various health organizations, including the U.S. Food & Drug Administration.

Grocery Supplies 

OFWs deserve the best international money transfer service when sending their loved ones cash to buy groceries. Nowadays, restrictions are placed to help regulate the spread of the coronavirus disease, and people are advised not to go out often. Stocking up on food, bathroom products, and other essentials is recommended to minimize exposure to possible cases.

In addition, when COVID-positive patients are admitted to quarantine facilities, they would need bags of grocery supplies to get through their self-isolation period. Having a reliable partner for money transfer services like Cebuana Lhuillier will help the patients’ loved ones send money smoothly and quickly.

Medicines 

You can add your medicinal supplies to your health kits, but it is preferable to assemble a separate medicine cabinet or pouch for them to organize your medicines according to their uses.

The most important kinds of medication you should have are:

Aspirin 

This medicine works as a pain reliever for adults, and per the American Heart Association, it can help people when they experience a heart attack.

Acetaminophen 

Acetaminophen is a non-steroidal drug that reduces inflammation caused by different injuries you might encounter during typhoons, fires, and so on.

Antihistamine 

Allergic reactions can happen anytime, and antihistamines are the most effective drugs against them. Most antihistamines are taken orally, and in some cases, there are also creams that can be applied directly to the body part affected.

Once you have collected all of these in your medicine box, make sure to consult a doctor or research the proper dosage instructions for each medication. Every pill has different effects, so it is best to review them one by one to be able to use them appropriately.

Disinfectants 

Having clean and sterile surroundings is a must. Most people nowadays carry alcohol sprays and sanitizers even when they are simply going out for errands. Purchasing disinfectants and making sure we have plenty of alcohol or hand sanitizer at home can ensure that you have the tools needed to sterilize your surroundings.

To find the best disinfecting agents, you must consider the following factors:

Effectiveness 

Each disinfectant has a different effectivity. When diluted in water, alcohol can be a great protectant against a wider range of bacteria. Meanwhile, the ones containing chlorine compounds effectively kill highly resistant viruses and remove other bodily fluids.

Kill Time 

The typical kill time for disinfecting agents ranges from 30 seconds to 5 minutes. Other cleaning supplies that claim to kill bacteria longer than that should remain wet on a surface to be actively working.

Ease of Use 

Most of the disinfectants sold now are pretty easy to use. Many of them are sprayable, dilutable in water, or appliable on surfaces. Uncomplicated application is an important factor since cleaning infected areas should be done quickly and as easily as possible.

Others 

Investing in an oxygen tank will also help you become more prepared for specific emergencies. Since the pandemic started, the demand for this equipment has increased to 1.1 million cylinders in third-world countries alone. Having one can be a total lifesaver, especially when there are confirmed COVID-positive members in the family. However, buying a brand-new one can be a bit pricey.

With the eCebuana app, you can save money and send more to your family so they can secure an emergency essential right away.

Mag-Pera Padala Using Cebuana Lhuillier Money Transfer Services 

Hard times like calamities and pandemics call for convenient, safe, and quick money transfer services like the one we offer at Cebuana Lhuillier. Having a reliable partner that you can trust to get your money to your families is a big sigh of relief in these situations.

Send your money online now, and we’ll make sure your loved ones can get it in no time. Feel free to contact us if you have questions or concerns, and we’ll get back to you as soon as we can.

CASH IN 2 WIN PROMO

COMPLETE MECHANICS

1. All clients who will cash in or cash out to any e-wallet partner (GCash, Coins.PH, MAYA, Diskartech, and CebEx)at any Cebuana Lhuillier branch and Peralink authorized agent will earn an e-raffle entry for every successful transaction.

2. Lucky winners will win any of the following:

  • 3 winners of trip for 2 at Palawan
    • Includes roundtrip flight and hotel accommodation
    • Accommodation at Bacau Hotel Palawan3 days and 2 nights only, includes breakfast.
    • Flight is at Cebu Pacific– Economy flight
    • Transferrable but not convertible to cash.
    • Must be availed within 1 year from date of claim
  • 3 winners of Trip for 2 at Boracay
    • Includes roundtrip flight and hotel accommodation
    • Accommodation at Le Soleil De Boracay3 days and 2 nights only, includes breakfast.
    • Flight is at Cebu Pacific– Economy flight
    • Transferrable but not convertible to cash.
    • Must be availed within 1 year from date of claim
  • 5 winners of Apple Iphone 13 and 1,000 cash
  • 5 winners of Laptop Aspire 5 and 1,000 cash
  • 5 winners of Samsung Tablet A8 Wifi and 1,000 cash

3. Promo will run from October 1 to November 30, 2023. Each client who will cash-in or cash-out will earn e-raffle entry/ies.

4. All qualified entries during the promo duration will be drawn on the below date:

Cut-off datesDraw DateTime of DrawAnnouncement
October 1 to November 30, 2023December 7, 20232pmDecember 22, 2023

Winners shall be drawn witnessed by a DTI representative.

Prizes shall be drawn under the supervision of the assigned representative by the Department of Trade and Industry (DTI).

5. All clients must update their personal information (e.g., name, address and active mobile/telephone) in their transacting Cebuana Lhuillier branch as this will be the basis of the marketing team in sending the registered mail and SMS to the winners.

6. A client may only win once. If a name was drawn more than once, the winner shall get the prize of higher value.

7. P.J. Lhuillier/Cebuana Lhuillier shall shoulder the 20% prize tax for the prizes exceeding P10,000.

8. The trip prize is transferrable but not convertible to cash.

9. All winners will receive a registered mail bearing the procedure on how they will be able to claim their prize. They must present the letter to their winning Cebuana Lhuillier branch together with a valid ID and tax identification number during the redemption period.

10. Announcement of winners will be shared thru the in-branch mini poster and social media pages of Cebuana Lhuillier.

11. Cebuana Lhuillier shall not be liable if the winners did not receive the registered mail due to outdated personal information.

12. All winners will only have sixty (60) calendar days to redeem their prize upon receipt of the registered mail. All unclaimed prizes will be forfeited in favor of Cebuana Lhuillier with prior approval from DTI.

13. All employees of P.J.Lhuillier Group of Companies, Ad/ Creatives Agency, PR and Media agencies and their relatives up to second degree of consanguinity or affinity are disqualified from joining this promo.

Per DTI Fair Trade Permit No. FTEB-176061 Series of 2023

eCebuenas Bills Pay and Instapay Raffle Promo

COMPLETE MECHANICS

1.Must be a registered eCebuana app user.
2.Must transact to any of the following within the promo period:

  • Bills Pay
  • Instapay Transfer

Monthly Draw

  • 5winners of 1,000 cash
  • 3 winners of 5,000 cash

Grand Draw

  • 5winners of 1,000 cash
  • 3  winners of  5,000 cash
  1. Promo will run fromAugust 1, 2023 to October 31, 2023. Each registered eCeb user should transact bills payment and instapay transfer via eCebuana App to earn an e-raffle entry/ies.
  2. All qualified entries during the promo duration will be drawn on the following dates at the ICT Office, 3/F The Networld Hub, 156 Jupiter cor. Comet Sts., Bel-Air Makati City.
DrawCut-off datesDraw DateTime of DrawAnnouncement
MonthlyAugust 1 – 31, 2023September 8, 20233PMSeptember 13, 2023
September 1 – 30, 2023October 9, 20233PMOctober 13, 2023
GrandOctober 1 – 31, 2023November 9, 20233PMNovember 13, 2023

Prizes shall be drawn under the supervision of the assigned representative by the Department of Trade and Industry (DTI).

  1. Cash prizes will be credited to client’s MSA or CSA.
  2. All qualified clients can only win once.Non-winning clients can still win on the succeeding draws if they have transaction on the next cut-off.
  3. All clients must update their personal information (e.g., name, addressand active mobile/telephone) in the nearest Cebuana Lhuillier Rural Bank branch or Cebuana Lhuillier Pawnshop branches as this will be the basis of the marketing team in sending the registered mail and SMS to the winners.
  4. All winners will receive thru registered mail an instruction on how they will be able to claim the prize. Announcement of winners will be via email and SMS, a Facebook page posting will also be done.
  5. Cebuana LhuillierRural Bank shall not be liable if the winners did not receive the registered mail due to outdated personal information.
  6. All winners will only have sixty (60) calendar days to redeem their prizes upon acknowledgement of the registered mail. All unclaimed prizes will be forfeited in favor of Cebuana Lhuillier Bank with prior approval from DTI.
  7. P.J. Lhuillier shall shoulder the 20% prize tax for the prizes exceeding P10,000.
  8. All employees of P.J.Lhuillier Group of Companies, Ad/ Creatives Agency, PR and Media agencies and their relatives up to second degree of consanguinity or affinity are disqualified from joining this promo.

DTI Fair Trade Permit No. FTEB-173225 Series of 2023

Cash Cash Baby Promo

1. All clients who will cash in or cash out to any e-wallet partner at any Cebuana Lhuillier branch or authorized retail agents will earn an e-raffle entry for every successful transaction.

Cebuana Lhuillier Branches (RCBC Diskartech, Coins.ph, Cebexpress, Maya and Gcash)

Peralink Authorized Retail Agents (Gcash and Cebexpress only)

2. Lucky winners will win any of the following:

Monthly Draw (June)

  • 100 winners 500 Diskartech load wallet and 1000 cash prize- for Diskartech users
  • 10 winners of 10,000 cash prize
  • 10 winners of 5,000 cash prize
  • 10 winners of 2,000 cash prize

Monthly Draw (July)

  • 100 winners 500 Diskartech load wallet and 1000 cash prize- for Diskartech users
  • 10 winners of 10,000 cash prize
  • 10 winners of 5,000 cash prize
  • 10 winners of 2,000 cash prize

Grand Draw (August)

  • 100 winners of 1000 Diskartech load wallet and 2000 cash prize- for Diskartech users
  • 3 winners of 50,000 cash prize
  • 10 winners of 10,000 cash prize
  • 10 winners of 5,000 cash prize

3. Promo will run from June 1 to August 31, 2023. Each client who will cash-in or cash-out will earn e-raffle entry/ies.

4. All qualified entries during the promo duration will be drawn on the following dates:

DrawCut-off datesDraw DateAnnouncement
MonthlyJune 1 to June 30,2023July 6, 2023July 13, 2023
MonthlyJuly  1 to July 31, 2023August 8, 2023August 15, 2023
Grand DrawJune 1 to August 31, 2023September 8, 2023September 20,2023

5. All employees of P.J.Lhuillier Group of Companies, Ad/ Creatives Agency, PR and Media agencies and their relatives up to second degree of consanguinity or affinity are disqualified from joining this promo.

PER DTI FAIR TRADE PERMIT NO. FTEB-167926 SERIES OF 2023

HealthMax

Health card with up to P150,000 coverage for viral & bacterial illnesses and accidents.

Product  Details

Premium P3,000
Coverage1 year
Max Quantity1 active unit per insured

Coverage Details

Age Range15 days old infant to 65 years old
Accredited HospitalsOver 200+ accredited hospitals nationwide
Medical ExamNo Medical Exam Required
Health CardPhysical health Card Provided

Benefit

Accident or Sickness Emergency Cash Assistance

 

Examples of Viral & Bacterial Illnesses

✓ flu ✓ diarrhea ✓ rabies ✓ dengue ✓ malaria

✓ pneumonia ✓ UTI ✓ cholera ✓ leptospirosis

P150,000

ALL DAY CARE

For your 24/7 health teleconsultation needs and more!

Product  Details

PremiumP2,500
Coverage1 year
Max QuantityMax 1 policy

Coverage Details

Age Range7 years old to 70 years old

Benefit

Accidental DeathP100,000
Accidental Dismemberment and/or DisablementMax of Php 100,000
Murder & Unprovoked AssaultP25,000
Fire/ LightningP25,000
Accidental Death Burial BenefitP25,000
Livelihood Assistance due to Accidental DeathP25,000
TelemedicineUnli Call

ProtectMax

For only P50, get up to P150,000 coverage for accidents, fire and illnesses

Product  Details

PremiumP50 per policy
Coverage4 months per policy
Max QuantityMax 5 policies

Coverage Details

Age Range7 years old to 70 years old
Medical ExamNo Medical Exam

Benefit

Accidental DeathP30,000
Accidental Dismember & DisableP20,000
Murder & Unprovoked AssaultP10,000
Fire / LightningP5,000
Death Benefit due to sicknessP10,000
Accident or Sickness Emergency Cash AssistanceP1,500

TodaCare

TanodCare

Cebuana Lhuillier Health Care

Cebuana Lhuillier ER Care

Cebuana Lhuillier ER Care

Cebuana Lhuillier ERCare covers the medical expenses incurred within a year from the date of issuance or purchase by the InsuredPerson for the treatment of an eligible emergency condition, availment of which caneither be as an Out-Patient in the Emergency Room Department or as an In-Patient of aHospital via cash assistance.Cebuana Lhuillier ERCare is eligible for persons 15 days old to 65 years old. This is provided by Pacific Cross (Philippines) Insurance Inc.

ER Coverage

Php 5,000.00

Php 10,000.00

Php 20,000.00

Cost

Php 550.00

Php 900.00

Php 1,250.00

Product Details
  • The Policy is Effective for one (1) year from the date of issuance or after payment of claim,whichever comes first.
  • One-time availment plan for Emergency outpatient insured clients.
  • This requires that the client is accommodated for treatment in the Emergency RoomDepartment of a hospital.
  • Payment based on actual medical expenses incurred in the Emergency Room Departmentof a hospital for a one-time occurrence per period of coverage not exceeding the plan limit
  • Once claim is paid, MBL is considered fully exhausted, and Policy is automaticallyterminated.
  • Coverage for accident and illnesses will commence 15 calendar days from date ofsuccessful activation.
  • Multiple purchase of e-Voucher is allowed but only one (1) e-Voucher can be activatedwithin the same period of insurance following the Activation Interval as defined above inthis proposal.
  • The activated e-Voucher is not transferable to another person. Declaration of the Insuredshould be upon application.

Our Help

OurHelp.org is a donation site where the donors can choose to ensure individuals who would not have access to or means to get insurance coverage.

Every individual gets microinsurance that covers accidental death or dismemberment and disability, unprovoked murder and assault, and other causes of death (except suicide). Donees will also receive cash assistance in case fire hits their home. This is how you can help.

Disaster Resilience

Cebuana Lhuillier’s annual Disaster Resilience Forum aims to continue the ongoing discussions on various multi-sectors’ initiatives and efforts in building disaster resilient communities.

With the support of the Insurance Commission of the Philippines and
GIZ, the company helps prepare Filipinos for imminent dangers, such as natural disasters, by spreading information in order to minimize, if not completely avoid, damages and loss of lives in the event of calamities.

Go to the Disaster Resilience page.

Happiest Pinoy

The Search for the Happiest Pinoy is a nationwide campaign of Cebuana Lhuillier that aims to promote the values of optimism, resilience, and positive impact in Filipinos amidst different life crises.

Go to the Happiest Pinoy website

Cebuana Lhuillier Sports

Cebuana Lhuillier’s sports advocacy began with its President and CEO Jean Henri Lhuillier’s desire to boost sports development and awareness in the country. A sports enthusiast since his youth, Jean Henri recognizes the role of sports in nurturing life and leadership skills that ultimately contribute to nation-building.

As early as 2002, Cebuana Lhuillier has been supporting sports events and tournaments for softball, tennis, and basketball, among others. From Cebuana’s notable brood of athletes emerged a number of sports luminaries that have made their mark in their respective sports. These include world-class doubles champion Treat Huey, SEA Games softball champion members of the RP Blu Boys and Girls, and Metropolitan Basketball Association legends Cebu Gems.

Cebuana Lhuillier Alternative Learning System

In pursuit of the advocacy of Cebuana Lhuillier’s President and CEO Jean Henri Lhuillier, whose philosophy is “Always Love Schooling”, which highlights the “Continuous Pursuit of Education”, the Cebuana Lhuillier Foundation, Inc. (CLFI) implemented the Alternative Learning System (ALS), along with three other initiatives that emphasize the value of education — Nationwide Scholarship Program, Spiritual and Social Enhancement Program, and Special Projects on Education.

Established in 2013 with the Department of Education, the ALS provides Academic, Livelihood, Spiritual and Social Education to former out-of-school youth and adults in the elementary and secondary levels.

Cebuana Lhuillier Foundation

In pursuit of the P.J. Lhuillier Group of Companies’ corporate value of social responsibility, Jean Henri D. Lhuillier, President and CEO of the P.J. Lhuillier Group of Companies (PJLGC), directed the establishment of the Cebuana Lhuillier Foundation, Inc. (CLFI).

Since its incorporation as a non-profit organization in 2000, it has imparted blessings and empowered the less fortunate by serving as the corporate vehicle of the PJLGC and of the family of Ambassador and Mrs. Philippe J. Lhuillier for giving back to the community.

How long do I have to wait to claim my insurance?

Depending on the completeness of submitted documents, claiming may range between 1-10 days on a regular cases and 14 days or more on special cases.

How do I claim my insurance?

To claim your insurance, please send an email via [email protected]. Written notice of incident on which claim may be based must be given to Cebuana Lhuillier Insurance Brokers within thirty (30) days after the date of the accident causing such disablement/dismemberment. 

Once approved, claim your benefit at any Cebuana Lhuillier branch nationwide.

Please note that some health insurance may be covered by cashless claims. This means, clients may no longer need to pay any amount during hospitalization.

How do I renew my insurance?

Depending on your insurance plan, you may visit a Cebuana Lhuillier, Cebuana Lhuillier Financial branch or via online

How do I update my policy?

To update your policy, please send an email via [email protected]

Whom can I designate as beneficiary?

 A beneficiary refers to an individual specified in an insurance policy who is eligible to receive the benefits of the policy upon the approval of a claim for death. Immediate family members or, in certain instances, business partners are typically the most frequently designated beneficiaries.

Can I get multiple insurance products?

Yes, you can get multiple insurance products.

Can I get insurance for someone other than me?

Yes, visit our Online Shop to purchase for a loved one Or visit a Cebuana Lhuillier branch along with the person you would like to insure.

How many policies can I avail?

This may vary depending on the insurance product you would like to purchase

Where can I buy insurance?

Cebuana Lhuillier’s insurance is available via online, via our physical stores & via our retail partners.

In-store

All Cebuana Lhuillier branches nationwide

All Cebuana Lhuillier Financial branches nationwide: Ayala Market Market, Robinsons Galleria, Robinsons Manila, SM Manila, Ali Mall Cubao

 Online

www.protectnow.com
https://www.lazada.com.ph/shop/cebuana-lhuillier-insurance-brokers
https://shopee.ph/clis2019
https://help.gcash.com/hc/en-us/sections/13776979330073-Cebuana-Lhuillier
https://www.insurebox.ph
https://www.insurebox.ph
https://www.messenger.com/t/116956164988102/

How much are your insurance products?

Accident Insurance – as low as P10

Vehicle Insurance – as low as P300.40

Health Insurance – as low as P400

Comprehensive Insurance – as low as P50

What is the right insurance for me?

This will depend on your current needs as well as your financial capability. Cebuana Lhuillier offers insurance products  for as low as P10 to ensure that every Filipino has access to  insurance protection and benefits.

What type of insurance are available?

Cebuana Lhuillier currently offers accident, vehicle, property, health, life & comprehensive insurances that are tailor-fit to the needs of every Filipino.

Who can be a policyholder?

This will depend on the terms and conditions of each policy type. Policyholders can be as young as 15-day old infants to up to 70 years old

Who can purchase insurance?

Anyone of legal age (18 years old and up) can purchase insurance

Who is Cebuana Lhuillier Insurance Brokers Inc?

Cebuana Lhuillier Insurance Brokers Inc is the insurance arm of Cebuana Lhuillier

?How many times can I withdraw in a day

You can withdraw for about three times amounting to P15,000 with P5,000 per transaction.

?Is there a withdrawal limit

Yes it’s P5000 per transaction and  maximum of P15,000 per day.

?How to withdraw

Visit any Cebuana Lhuillier branch and bring your 24k card.

?Is there a maximum deposit limit

Your account has a maximum balance of 50,000 under Microsavings.

?Is there a deposit fee

There is no deposit fee.

?How can I contact a certain branch

You may check our website, click on Branch Locator and search for a specific branch. You may also contact our Customer Cares team via text message at GLOBE 0917-8122737 SMART 0918-8122737

?Where would I see the contact number of your branches

Click here to check the branch contact number.

?What is the operating schedule

Different branches has different operating schedule, you may check our branch locator as well.

?What time are you open and closed

Business hours of branches vary. Click here to check the branch business hours.

?How many days is the TAT for claim

It could take 5-10 days but may vary based on the claim details.

?How can I claim my insurance

You may file claim by visiting any of 2,500 Cebuana Lhuillier branch

?How do I renew my insurance

You may renew and repurchase insurance policy once it has matured. Visit any of 2,500 branches.

?Can I get insurance for someone other than me

Yes this is possible but the person to be insured needs to be present during insurance purchase.

?Can I get multiple insurance products

Yes you can get multiple insurance products.

?Can I authorize someone else to claim my money

No, only the person named as the beneficiary can claim the remittance

?Can I claim on a holiday

As long as the branch is open and funds are available you may claim even on holidays.

?Where do I claim my remittance

You may claim it in any Cebuana Lhuillier Branch or thru our authorized agents or partners.

?When do I get my remittance

It usually takes a few hours or within 24hrs but may also depend on the availability of the funds and the process of the sending partner.

?How do I cancel my remittance

If the remittance is still unclaimed you may request a refund by visiting the branch. Bring a letter of request and a valid ID when doing so.

?Paano kung hindi ako maka-bisita sa branch para i-renew ang aking nakasangla na item

Maaari kang mag-authorize ng tao na maaaring mag-renew para sa iyo o mag-avail ng renew anywhere option.

?Maaari ko bang ipa-hold ang pawned item ko

Maaari mong icocoordinate ito sa iyong home branch. Ang request na ito ay ipapaasa pa for approval.

?Mayroon bang grace period after the expiry date ang mga isinanglang item

Paumanhin ngunit kailangan nyo munang i-settle ang obligation on or before expiry date ngunit maaari nyo rin itong icoordinate sa inyong home branch at ipaalam sa kanila ang iyong request.

?Maaari ko bang kuhain ang item kung hindi ko ito na-renew o na-redeem bago ito maexpire

Kung nasa branch pa rin ito at hindi pa nai-auction maaari nyo po itong i- coordinate sa inyong home branch.

?Paano ko i-rerenew ang aking pawn ticket

Pumunta sa alinman sa Cebuana Lhuillier branches at magbayad ng iyong renewal fee.

?Can I claim my remittance in Cebuana Lhuillier

If the sending agent is one of the international tie-up partners of Cebuana Lhuillier, clients may claim their money at any branch. Click here for the complete list of remittance partners.

How do I send money (domestic)

  • Visit any Cebuana Lhuillier branch and fill out the Pera Padala form.
  • Present the accomplished form, valid ID, and 24k card (if you are a 24k cardholder) to the branch personnel.
  • Give the total amount to be paid.
  • Secure the Pera Padala form (and count the change received, if there is any).
  • Provide the 10-digit control number to the receiver/beneficiary.

How do I know the service fee for sending money

Rates vary. Please click here for Pera Padala rates and charges.

Can I authorize someone else to claim my money

No, If the receiver or beneficiary is not available to claim the money, they may advise the sender to amend the receiver’s name.

Can I cancel or refund my remittance

The sender may cancel or refund their remittance. The sender needs to visit the branch where the transaction was processed. Please be reminded that the service fee is non-refundable.

Can I change the receiver’s name? How

The sender may visit any branch of Cebuana Lhuillier to change the receiver’s name. The sender needs to bring the Pera Padala form and present a valid ID. There is an amendment fee of Php10.

What are the acceptable IDs when pawning

As required by BSP, Clients who engage in a financial transaction with covered institutions for the first time shall be required to present the original and submit a clear copy of at least ONE (1) valid photo-bearing identification document issued by an official authority. For our clients’ convenience, Cebuana no longer requires submission of the photocopied ID. IDs are captured using a webcam in all branches. Clients are also required to submit an updated photo and other relevant information whenever the need for it arises.

Click here to see complete list of accepted IDs

Where would I see the contact number of your branches

Click here to check the branch contact number

What time are you open and closed

Business hours of branches vary. Click here to check the branch business hours.

Where do I claim my remittance

Clients may visit any branch to claim their remittance.

Branches

Bacoor  Branch

160 Zapote Road, Zapote I, Bacoor City, Cavite

(046) 417-3366
(02) 8542-8272

Shoretel: (02) 7759-9888 loc. 2185
Smart/TNT/Sun: 0908-968-4018
Globe/ TM: 0977-467-0214

Jupiter Branch

GF NCVI Bldg., 156 Jupiter St., Makati City

Shoretel: (02) 7759-9888 loc. 2189
PLDT: (02) 8283-5912
Globe: (02) 7759-9815

Calatagan Branch

Brgy. Tanagan, Calatagan, Batangas

(043) 417-3694

Branch-Lite (MBO-Imus)

Aguinaldo Hi-way corner Tanzang Luma, Imus City, Cavite

(046) 474-0100

Branch-Lite (MBO-Nasugbu)

Alix Street, Brgy. 3, Nasugbu, Batangas

(043) 416-0020

Advisory – Fees and Charges

Greetings, Ka-Cebuana

Effective September 1, 2019, the following changes on Bank Fees & Charges will be implemented as described in this advisory.

DEPOSIT RELATED FEES

DESCRIPTIONFROMTO
PERSONALCORPORATEPERSONALCORPORATE
Below Minimum Average Daily Balance (ADB) FeePhP50.00PhP50.00PhP200.00PhP500.00
Early Closure Fee (w/in 30 days)PhP50.00PhP50.00PhP300.00PhP500.00
Replacement Fee for Lost PassbookPhP50.00PhP50.00PhP150.00PhP150.00
Bank Certification FeePhP50.00PhP50.00PhP150.00 PLUS Applicable Courier Fee if request was made via Cash AgentPhP150.00
History of Printing/ Statement of AccountNoneNonePhP100.00 for the First 3 Pages, PhP10.00/Succeeding Page PLUS Applicable Courier Fee if request was made via Cash AgentNone
Application for Stop Payment Order (SPO)NoneNonePhP300.00PhP500.00

LOANS RELATED FEES

DESCRIPTIONFROMTO
PERSONALCORPORATEPERSONALCORPORATE
Certificate of Full PaymentNoneNonePhP300.00PhP300.00
Certificate of No ObligationsNoneNonePhP300.00PhP300.00
Request for Statement of AccountNoneNonePhP100.00PhP100.00
Request for a Copy of Payment HistoryNoneNonePhP100.00PhP100.00

For further information, you may reach us at CLRB Retail Banking-Sales & Marketing at Tel. Nos. (02) 542-8272 & (046) 417-3366 or via e-mail at clrbsales&[email protected] Thank you.

DEBIT CARD TERMS AND CONDITIONS

The following terms and conditions (“Terms & Conditions”) shall govern the issuance and use of the Cebuana Lhuillier Bank Debit Card. By applying for and using the Card, the Cardholder hereby agrees as follows:

1. DEFINITION OF TERMS:

1.1 “Account/s” – the savings and/or current accounts maintained by a Cardholder with CLB in which the Debit Card is linked.

1.2 “ATM Network Participants” – banks and other financial institutions which are, or in the future will be, members or affiliates of BancNet, UnionPay affiliated banks or other ATM networks or affiliations that will allow CLB Debit Cards in their ATM systems and facilities.

1.3 “BancNet” – inter-bank network connecting the ATM networks of local and offshore banks.

1.4 “Cardholder/s” – depositor or depositors of the Bank to whom a Debit Card has been issued.

1.5 “Cebuana Lhuillier Rural Bank (CLB/the Bank)” – a rural bank duly registered with the Bangko Sentral ng Pilipinas (BSP) and licensed as an Electronic Banking and Electronic Money Issuer.

1.6 “Debit Card”/”Card” – Cebuana Lhuillier Rural Bank Debit Card with improved security against fraud. The Debit Card allows Cardholders worry-free access to his/her account/s thru any compatible payment terminals, like ATMs and online merchants, here and abroad.

1.7 “Machine” or “POS” (Point of Sale Machine) or “ATM” (Automated Teller Machine) – machine installed by the Bank for use by the Cardholder. It also includes other ATMs or electronic devices in which the Card could be used, as advertised from time to time.

1.8 Merchants – a third party involved in the payment transaction/s.

1.9 “PIN” /“Personal Identification Number” – a personalized digit code used to access the ATM and make ATM/POS transactions.

1.10 “UnionPay” – is an issuer and acquirer of UnionPay Card outside Mainland of China. They process and settle cross border UnionPay Card transactions and provide relevant services therewith to cooperation partners.

2. DEBIT CARD USAGE

The Card shall be used only for lawful banking and other transactions allowed by CLB with respect to the Account. It may be used on CLB’s and/or ATM Network Participants’ ATMs, cash dispensers, POS terminal networks, payment page of Online/Web Merchants and/or other electronic devices.

The Cardholder acknowledges that the Card is for his/her exclusive use and non-transferable.

The Card is the property of CLB and may at anytime, without prior notice and without the need to give any reason therefore, terminate the use of, cancel, repossess or decline to issue, renew or replace the Card.

The Cardholder shall in all circumstances assume full responsibility for all transactions processed by the use of the Debit Card whether these are with the Cardholder’s knowledge or by his/her authority.

3. CARD ACTIVATION AND AUTHENTICATION

The Card will only be released to the depositor. Upon receipt of the Card, the Cardholder must change the default PIN, then the Card will be activated within twenty-four (24) hours.

To authenticate transactions:

  • ATM – Insert Card and Enter PIN
  • POS – Swipe/Insert Card and Enter PIN or Sign transaction draft/invoice (depending on amount)
  • Internet/Online Payment transactions – Enter Card Number and provide required information

The PIN is strictly confidential and should not be given to, disclosed or made available for use of other person or entity under any circumstances, including CLB. Deposit, Withdrawal, Fund Transfers, Payments and any other transaction that requires the use of the Card shall in all circumstances and at all times, whether with or without the Cardholder’s authorization, be conclusively binding upon the Cardholder.

Debit Card that remains unclaimed after Sixty (60) days from notice to the Cardholder shall be automatically destroyed by the branch of account or where the Card was requested. Replacement Card shall be requested by the Cardholder should he/she decide to.

The Debit Card shall be deactivated upon expiry date as set by CLB.

4. CARDHOLDER’S RESPONSIBILITIES

The security of the Card and its confidentiality shall be the sole responsibility of the Cardholder.

The Cardholder agrees to keep the PIN private and strictly confidential and agrees that these shall not be disclosed to anyone under any circumstances. The Cardholder agrees to take all necessary precautions to avoid unauthorized use.

5. TRANSACTION LIMITS AND RESTRICTIONS This agreement shall be governed by the laws of the Republic of the Philippines and all suits arising from this agreement shall solely be cognizable by the proper courts of Makati City.

Upon issuance of Debit Card, it will be set to standard transaction limits in amount, count and amount for purchases and withdrawals as default limits of the Card variant. Limits may be in amount, count or a combination of both for a single transaction or an aggregate per set period.

Purchase and/or withdrawal made using the Debit Card within and/or outside the Philippines shall be subject to the limits that are set to the Card.

6. LOST/STOLEN CARDS

6.1 In the event the Card is lost or stolen, the Cardholder agrees to immediately file a report to any Cebuana Lhuillier Bank Branch or by calling Cebuana CARES hotline provided under paragraph 15 (Cardholder support).

6.2 In case of a compromised Card, where CLB receives information that the Card number, Card name, expiry date have been obtained by an unauthorized source/party, CLB shall block the Card to prevent its unauthorized use, and CLB shall immediately notify Cardholder of the situation and issue a new Card for the Cardholder.

6.3 All Transactions made/generated by the use of the lost/stolen Card prior to the report made by the Cardholder shall be deemed conclusively binding upon the Cardholder and CLB will not be held liable for any loss or damage incurred by the Cardholder.

7. NON LIABILITY

7.1 The Cardholder agrees to compensate and hold free and harmless CLB, its directors, officers, employees and agents and assigns, from and against any claim, cause of action, suit, liability, loss or damage of whatever nature which may arise as a result of or in connection with the use of the Card in any of the following instances:

a. If due to electronic/mechanical disruption, failure or delay but without fault or beyond the control of CLB or due to fortuitous events such as but not limited to prolonged power outages, breakdown in computers and communication facilities, computer-related errors, typhoons, floods, public disturbances and calamities and other similar or related cases;

b. In case of inaccurate, incomplete or delayed information received by CLB due to disruption or failure of any communication facilities or electronic device used for the Card.

c. In case of fraudulent or unauthorized use of the Card such as but not limited to theft, unauthorized disclosure or breach of security or confidentiality of the Card Number, PIN and Card Security Code, with or without the Cardholder’s participation;

8. DAMAGED/DEFECTIVE CARDS

The Bank shall replace any damaged Debit Card (if previously used) or defective Debit Card (newly issued Card) upon surrender by the Cardholder, provided that the same has not yet expired. Replacement of a damaged Debit Card shall be charged to the Cardholder whereas for defective ones, they shall be replaced free of charge.

9. DEBIT CARD FEATURES

CLB reserves the right to add or discontinue features or functions for all or specific Card variants at its discretion upon sixty (60) calendar days prior written notice through any of the means of communication or channel.

10. PROMOS

The Cardholder hereby authorizes CLB and its affiliates to be notified of its promotional offers, advertisements, surveys or other similar programs by communicating in any means of communication.

11. ACCREDITED ESTABLISHMENTS

CLB has an agreement with UnionPay and BancNet whereby the Card bearing the UnionPay and BancNet label shall be honored at all UnionPay and BancNet accredited establishments worldwide at all times. The Cardholder agrees to hold CLB free and harmless from any and all claims or liabilities as a result of the refusal of any UnionPay and BancNet accredited establishment to honor the Card.

12. FEES AND CHARGES

12.1 CLB may, from time to time, impose fees and charges for the use of the Debit Card. The Cardholder hereby authorizes CLB to debit such fees and charges from his/her Account or any other Account which the Cardholder maintains with CLB.

12.2 The said fees and/or charges shall be inclusive of Philippine taxes and shall be debited from the Depositor’s account or paid upfront without need of prior or further notice.

12.3 Applicable fees may be found at the Bank’s website www.cebuanalhuillierbank.com

13. CLOSURE OF ACCOUNT

13.1 The Cardholder may request CLB to terminate or suspend the use of his/her Card by submitting a written request to the Cebuana CARES or any CLB branches.

13.2 The Cardholder shall remain responsible for any transactions made on the account until the time of termination or suspension of the use of the Card. CLB also reserves the right to terminate or suspend the Cardholder’s use of the Card or close the account at any time with or without prior notice, and in any of the following instances:

a. Discovery of any form of fraud;

b. Violation of any of the provisions of the terms and conditions and rules and regulations of CLB supplementary thereto; and

c. Other grounds warranted by law.

13.3 The Bank is authorized to report such termination, suspension or closure to the BSP or to its monitoring body. The Cardholder shall hold the Bank free and harmless from all liabilities, claims and demands arising from the above actions of the Bank.

13.4 Any and all accrued unpaid obligations of the Cardholder to CLB prior to termination, and terms and conditions hereof which by express terms, shall survive the termination of the Cardholder’s right to use the Card.

14. UNDERTAKING

In case of erroneous crediting, inaccurate or non-debiting, misposting, or any error in a transaction involving any amount (referred to as “Amount/s Due to CLB”) to Cardholder’s Debit Card and/or all his/her other account/s with CLB due to whatever cause such as but not limited to systems error, error in communications facilities, Cardholder hereby agrees and undertakes to immediately report and return to CLB the Amount/s Due to CLB without need of prior notice or demand.

For this purpose, Cardholder irrevocably authorizes CLB and its representatives to effect the debiting of the Amount/s Due to CLB from his/her account/s, without need of performing any other act and incurring of any liability on the part of CLB and its representatives as a consequence thereof.

Failure or refusal of Cardholder to account for and return the amount/s Due to CLB shall give rise to a cause of action against the Cardholder for misappropriation or conversion with intent to defraud.

15. CARDHOLDER SUPPORT

The Bank is regulated by the Bangko Sentral ng Pilipinas (BSP). For any issues, concerns, clarifications, complaints or inquiries, the Cardholder may contact the Bank through Cebuana CARES Hotlines via the following:

Phone : (02) 7759-9800 / (02) 8779-9800

SMS : 0917-81CARES (22737) GLOBE / 0918-81CARES (22737) SMART

Email : [email protected]

Address : 5/F PJL Corporate Center – Annex II, 1782 Nicanor Garcia corner Candelaria Sts., Brgy. Valenzuela, Makati City 1208

Or also refer it to the Financial Consumer Protection Department of the Bangko Sentral ng Pilipinas at (02) 708-7087 or [email protected].

16. AMENDMENTS

The Bank, may at any time and for reasons it may deem proper, amend, revise or modify these Terms and Conditions. Any such amendment, revision or modification shall bind the Cardholder upon notice (personal or by publication, through posting in the Bank’s website or the Bank’s or Cash Agent’s premises). If the Cardholder does not agree with the new/revised terms and conditions, he/she shall notify the Bank of his/her intention to terminate the agreement within thirty (30) days from receipt of the individual notice or thirty (30) days from issuance of public notice, whichever is later. Failure to notify the Bank within the prescribed period shall be construed as acceptance by the Cardholder of any such amendments, revisions or modifications.

17. NON WAIVER

No failure on the part of CLB to exercise, and no delay in exercising, any right or remedy under or in connection with this terms and conditions shall operate as a waiver thereof, nor shall any single or partial exercise of any right or remedy under or in connection hereof preclude any other or a future exercise thereof or the exercise of any other right or remedy, whether of a similar or dissimilar nature, CLB may have by virtue herein.

18. SEPARABILITY

Should any part of this Terms and Conditions be declared unconstitutional, illegal, void or unenforceable, the parts not affected shall remain valid and binding.

19. CONFORMITY

The Cardholder acknowledges that prior to his/her use of the Card, he/she has carefully read the provisions of this Terms and Conditions and has understood them, and has not relied upon any statement, representation, or warranty not found herein.

20. GOVERNING LAW

This Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising hereunder shall be submitted to the exclusive jurisdiction of the proper courts of Bacoor, Cavite only.

Terms and Conditions

  • 1. GENERAL PROVISIONS:
    • 1.1. DEFINITIONS
      • Cebuana Lhuillier Rural Bank (“CLRB” or the
        “Bank”) – A rural bank duly registered with the Bangko Sentral ng Pilipinas (BSP)
        and licensed as an Electronic Banking and Electronic Money Issuer.
      • Cebuana Lhuillier Pawnshop (or “Cash Agent”)
        – is the accredited 3rd party service provider of the CLRB.
      • Deposit Account – This refers to interest-
        or non-interest-bearing deposits which are withdrawable upon demand thru available
        bank channels.
      • Micro Savings Account – refers to an interest
        bearing deposit which is linked to the 24k Cebuana Card or other proprietary card
        that may be issued by CLRB which may be accessed thru its channels such as but not
        limited to Cash Agents. Should the Client exceed the maximum balance of PHP50,000.00,
        the Bank shall convert the basic deposit account to a regular deposit account thus
        the terms and conditions for regular deposit accounts shall apply.
      • e-Money Account – An account that stores Philippine
        Peso (Php) value which resides in the e-Money system. It may be linked to the Account
        Holder’s electronic device such as mobile phone and which may be evidenced by a
        physical 24k Cebuana Card or other proprietary card that may be issued by CLRB
      • Know Your Customer (KYC) – is a process to
        establish the full identity of individuals looking to transact with a financial
        firm, which is usually done by requiring identification cards from a client as required
        by the Bangko Sentral ng Pilipinas (BSP).
      • Personal Identification Number (PIN) – a personalized
        digit code used to access the account and make transactions.
      • Cebuana Lhuillier 24K Card (or “24k Card”)
        – a valid and unexpired rewards card issued by a Cebuana Lhuillier Pawnshop or Cebuana
        Lhuillier PeraPadala outlet to qualified clients who become entitled to exclusive
        privileges, discounts, freebies, and special service offerings. It is non-transferable
        and must be presented only by bonafidecardholders
    • 1.2 THE AGREEMENT – This Agreement governs the relationship
      between the Client and the Bank.. The Bank may enact, modify or amend these terms
      and conditions, from time to time, as are customary in the conduct of the banking
      business or are in its judgment necessary for the protection of the Client and the
      Bank.
    • 1.3 CLIENT INFORMATION –The Client hereby warrants
      that all information pertaining to his/her identity and personal circumstances are
      true and correct. The Client hereby allows the Bank to verify said information.
      Further, the Client confirms, declares and acknowledges that the mobile phone number
      and e-mail address provided to CLRB are owned/under the control of the Client and
      that, any communication made from and to the said mobile number and/or e-mail address
      shall be automatically treated by CLRB to be directly coming from the Client, unless
      otherwise advised in writing. The Client shall update, whenever required by the
      Bank, information provided during account opening, such as address, mobile phone
      number and email address and shall notify the Bank immediately, in writing, of any
      change in his/her contact details and information. The Bank shall hold these details
      as true and complete in the event that no update is given unless otherwise advised
      in writing.
    • 1.4 RECORD OF TRANSACTIONS – The Client is responsible
      for verifying the e-Money and/or Deposit transaction history details and records
      to make sure that there are no unauthorized transactions. The Client should likewise
      review and reconcile transaction records/details for any errors or unauthorized
      transactions promptly and thoroughly.
    • 1.5 ACCOUNT AND CARD SECURITY – The Client shall
      be responsible for the security of his/her 24K Card or other proprietary card that
      may be issued by CLRB and for the maintenance of his/her PIN and/or online password.
      The Client acknowledges that his/her PIN and/or password are known only by him/her,
      and not by anyone else, nor by the Bank or the Cash Agent. The Client shall be responsible
      for all transactions processed through the use of the 24K Card (or other proprietary
      card issued by the Bank) and the PIN and/or password whether or not the transactions
      were made with the Client’s knowledge or authority. The Client shall hold the Bank,
      the Cash Agent, its officers and employees free and harmless from any and all losses,
      damages, or liabilities incurred or suffered in connection with the Client’s disclosure
      of his/her PIN and/or password. In case the 24K Card or other proprietary card is
      lost, stolen or destroyed, the Client agrees to immediately notify the Bank by calling
      Cebuana CARES Hotlines of such loss within twenty-four (24) hours, via telephone
      from 9am-6pm, Monday to Sunday or submit a written report to any Cebuana Lhuillier
      branch. All activities and transactions made thru the use of the 24K Card or other
      proprietary card prior to the report of the loss shall continue to be the liability
      of the Client.
    • 1.6 REFERENCE NUMBER – Each successful transaction
      shall be evidenced by a system-generated Reference Number, which shall be transmitted
      to the Client’s enrolled mobile number, e-mail address or validation form, whichever
      is applicable, for records purposes.
    • 1.7 TRANSACTION DATE – The Bank will effect the
      Client’s transactions provided there are sufficient cash value available in the
      Client’s deposit or e-money account. It is the responsibility of the Client to ensure
      that sufficient cash or cash value are available in the Client’s deposit or e-money
      account at all times to cover any of the transactions, immediate or scheduled, and
      that the 24k Card or other proprietary card is active. Any charges or penalties
      as a result of an unsuccessful transaction due to insufficiency of cash or cash
      value or cancelled card will be the sole responsibility of the Client and shall
      be for the account of the Client.
    • 1.8 ACTIVATION AND DE-ACTIVATION OF DEPOSIT / E-MONEY
      ACCOUNT FEATURES
       – CLRB reserves the right to add, discontinue or deactivate
      features or functions upon sixty (60) calendar daysnotice to the Client through
      SMS and/or email.
    • 1.9 TERMINATION/SUSPENSION OF ACCOUNT – The Client
      may request CLRB to terminate or suspend the Deposit/e-Money account by submitting
      a written request to the Cebuana CARES or any Cebuana Lhuillier Pawnshop branches.
      The Client shall remain responsible for any transactions made on the account until
      the time of termination or suspension of the use of the card. The Bank also reserves
      the right to terminate or suspend the Client’s use of the card or close the account
      at any time with or without prior notice, and in any of the following instances:
      a) discovery of any form of fraud; b) violation of any of the provisions of the
      terms and conditions and rules and regulations of CLRB supplementary thereto; and
      c) other grounds warranted by law. The Bank is authorized to report such termination,
      suspension or closure to the BSP or to any monitoring body of the BSP. The Client
      shall hold the Bank free and harmless from all liabilities, claims and demands arising
      from the above actions of the Bank.
    • 1.10 DISPUTES ON TRANSACTIONS – The details in the
      Deposit/e-Money Account’s transaction records are presumed true and correct unless
      the Client notifies the Bank thru Cebuana CARES in writing of any disputes thereon
      within fifteen (15) calendar days from the date of transaction. If no dispute is
      reported within said period, all transaction details and records are deemed true
      and correct. Disputed transactions shall only be adjusted once the claim/dispute
      has been properly processed, investigated, and proven to be in favor of the Client.
    • 1.11 EXCLUSION FROM LIABILITY – CLRB makes no warranty,
      express or implied, regarding the performance of this Agreement or the electronic
      banking functionalities or other services offered hereunder. CLRB electronic banking
      service is offered on an “as is” or “asavailable” basis without warranties of any
      kind, except those required by law and other rules and regulation issued by pertinent
      government agencies. CLRB further makes no warranty (1) as to the content, quality
      or accuracy of data or information provided by CLRB hereunder or received or transmitted
      using the electronic banking channels; (2) as to any service or product obtained
      using the electronic banking service; (3) that the electronic banking service will
      be uninterrupted or error-free; or (4) that any particular result or information
      will be obtained. CLRB shall not be liable for any loss, added cost, compensation,
      damage or liability that the Client may incur as a result of any delay, interruption
      or termination of the electronic banking transaction whether caused by administrative
      error, technical, mechanical, electrical or electronic malfunction or any cause
      beyond CLRB’s control (including but not limited to acts of God, labor disputes,
      failure of communication lines, interconnection problems, mobile phone signal/reception
      problems, interference or damage by third parties).
    • 1.12 LIMITATION OF LIABILITY – Subject to the provisions
      herein, if CLRB is found liable for any act or omission for any reason whatsoever,
      the liability of CLRB shall be limited to the amount of the relevant transaction
      or actual damages to the Client, whichever is lesser. CLRB shall not be liable to
      the Client for any indirect, special, exemplary, punitive or consequential loss
      or damages arising from the use of 24k Card or other proprietary card, including
      but not limited to lost opportunities or profit.
    • 1.13 ANTI-MONEY LAUNDERING – The Client warrants
      that he/she is aware of the provision of R.A. No. 9160 (Anti-Money Laundering Act
      of 2001) and acknowledges that his/her account is subject to the provisions of R.A.
      No. 9160, including any and all amendments, rules or regulations pertaining thereto.
      The Client hereby agrees to keep the Bank, its directors, officersand employees
      free and harmless from any and allliabilities for any action taken in compliance
      therewith.
    • 1.14 DATA PRIVACY – The Bank is committed to respecting
      and protecting data privacy rights of the Client as a data subject in accordance
      with R.A. 10173 (“Data Privacy Law of 2012”), its Implementing Rules and Regulations
      and other applicable laws of the Republic of the Philippines. In the course of providing
      services to the Client, CLRB and the Cash Agent may collect information (including
      personal information) relating to the Client, including the transactions, accounts,
      account information or records. For this purpose:
      • The Client agrees that he/she will receive transaction notifications, and be regularly
        updated by the Bank and its subsidiaries and affiliates (hereinafter, “Cebuana Lhuillier
        Group”)of their products and services, and thus understand fully that his/her foregoing
        information will accordingly be shared.
      • The Client understands that the information collected, to be processed and retained
        shall be for the following purposes: client identification; profiling; direct marketing
        and cross-selling of products; and compliance to BSP rules, AMLA and such other
        purposes that may be required or allowed by law. The Client has been informed that
        he/she have the option not to give the foregoing information, in which case he/she
        understands that his/her transaction will not be processed. The client has also
        been informed that he/she can make corrections to any inaccurate or deficient information
        and have the option to withdraw his/her consent prior to the processing of his/her
        transaction by emailing Cebuana Lhuillier at
        [email protected]
         or calling Telephone Numbers: (02) 7759-9800/(02) 8779-9800
      • Any Concerns about Data Privacy can be reported by the Client to
        [email protected]
        . Client is encouraged to visit https://privacy.gov.ph to know more about R.A. 10173.
      • The Client hereby certifies that the information provided to the Bank are freely
        and voluntarily given and are true and correct to the best of his/her knowledge.
        Further, the Client hereby authorizes the Bank and the Cebuana Lhuillier Group to
        disclose to its partners, agents or other clients his/her above information to aid
        in any and all investigations that may be initiated on account of, or in relation
        to any concerns that may arise out of this transaction.
    • 1.15 DISCLOSURE OF INFORMATION – The Client acknowledges
      that the Philippine government, United States government and governments of other
      foreign jurisdictions where transactions pertaining to his/her account may transpire,
      may require the Bank, its branches and agencies, and the Cebuana Lhuillier Group
      to disclose or produce information concerning his/her account. For this purpose,
      the Client hereby waives his/her rights under R.A. 1405 (Law on Secrecy of Bank
      Deposits), R.A. 6426 (Foreign Currency Deposit Act of the Philippines), R.A. 8791
      (General Banking Law of 2000), or any other pertinent law or regulation, as the
      same may be amended from time to time, and hereby authorizes the Bank, its branches
      and agencies, and all of the Bank’s subsidiaries or affiliates, without prior notice
      to the Client, to make any and all disclosure of information regarding the account
      as may be required. The Client hereby holds the Bank, its directors, officers, employees
      and other duly authorized representatives free and harmless against any and all
      liability arising from any loss or damage which the Client may incur or suffer as
      a result of such disclosure.
    • 1.16 CONSENT TO SHARE INFORMATION – For the purposes
      of (a) sales and marketing activities, cross-referencing, status inquiry, cross-selling
      or the offering of the various products and services of the Bank and the Cebuana
      Lhuillier Group, including but not limited to, credit opinion and evaluation by
      and for an entity belonging to the Cebuana Lhuillier Group, or application for insurance
      products with an insurance company within Cebuana Lhuillier Group; (b) compliance
      with legal, regulatory or other contractual obligations of the Bank; and (c) providing
      efficient services, the Client hereby gives its consent to, and authorizes the Bank
      to process, obtain, collect, record, organize, store, update, modify, use, access
      and/or share/disclose within the Cebuana Lhuillier Group and third party service
      providers, with corresponding duty to keep such information confidential, without
      prior notice to the Client, relevant account information/data/opinion pertaining
      to the Client, including but not limited to personal circumstances, privileged information,
      sensitive personal information, account opening, account balances, transaction history,
      promo subscription, redemption records and any and all other information pertaining
      to all account/s now existing or which may hereafter to be opened, which authorization
      shall constitute a consent and shall exempt the Bank and/or the Cebuana Lhuillier
      Group from liability under any and all bank deposit secrecy laws, including but
      not limited to, R.A. 1405 or The Law on Secrecy of Bank Deposits, R.A. 6426 or The
      Foreign Currency Deposit Act and R.A. 8791 or The General Banking Law, as well as
      R.A. 10173 or the Data Privacy Act of 2012 and other confidentiality laws enforced
      or which may hereinafter enforced. The absence of any written notice to the contrary
      shall be deemed by the Bank as the Client’s continuing consent under the bank secrecy,
      privacy and confidentiality laws, as abovementioned. The Client shall notify the
      branch in writing if he /she wishes to withdraw the consent to the sharing of information
      provided herein.
  • 2. FOR E-MONEY ACCOUNT:
    • 2.1 PRODUCT FEATURES/ TRANSACTIONS – The 24K Card,
      as an e-Money instrument, is re-loadable. The e-Money may only be redeemed at face
      value. It shall not earn interest or rewards and other similar incentives convertible
      to cash, nor be purchased at a discount. Further, e-Money is not considered a deposit
      account hence, it is not insured with the Philippine Deposit Insurance Corporation
      (PDIC). The e-Money is subject to aggregate monthly load limit of One Hundred Thousand
      Pesos (Php100,000.00) unless a higher amount has been approved by the Bangko Sentral
      ng Pilipinas (BSP).
    • 2.2 FEES, RATES AND OTHER CHARGES –The Client agrees
      to pay applicable fees and charges related to the e-Money Account linked to a24K
      Card or proprietary card that may be issued by the Bank and its use, such as but
      not limited to, remittance, processing, load and encashment fees. Such fees and
      or charges shall be inclusive of Philippine taxes and shall be debited from the
      e-Money cash value or paid upfront without further notice. Applicable fees may be
      found at the Bank’s website www.cebuanalhuillierbank.com
  • 3. FOR DEPOSIT ACCOUNT:
    • 3.1 PRODUCT FEATURES/ TRANSACTIONS – Deposits and
      withdrawals shall be made by the depositor and must be secured by the 24K Card or
      other proprietary card issued by CLRB. The Client agrees that no deposit and/or
      withdrawal shall be made in the absence of the 24K Card or proprietary card issued
      by CLRB. The Bank may impose or change transaction and card balance limits at its
      option pursuant to applicable to laws, subject to thirty (30) days prior notice
      to Depositor.Deposits are insured with Philippine Deposit Insurance Company (PDIC)
      for up to the maximum amount of Five Hundred Thousand Pesos (Php500,000.00).
    • 3.2 FEES, RATES AND OTHER CHARGES – The Client agrees
      to pay applicable fees and charges related to Micro Savings and other deposit accounts
      which may or may not be linked to 24K Card or other proprietary card issued by CLRB
      and its use, such as but not limited to withdrawal. Such fees and or charges shall
      be inclusive of Philippine taxes and shall be debited from the Depositor’s account
      or paid upfront without further notice. Applicable fees may be found at the Bank’s
      website www.cebuanalhuillierbank.com
    • 3.3 INTEREST – The interest rate on Savings Deposit
      shall be computed on the basis of average daily balance provided the required minimum
      balance for the day, if there is any interest earned shall be credited on a monthly
      basis.A 20% withholding tax shall be withheld and deducted by the Bank from the
      interest income on savings deposit (P.D. 1994).
    • 3.4 TRANSACTION HISTORY STATEMENT – A Statement
      of Account bearing all of the transactions for this account shall be made available
      by the Bank. The Client agrees to receive it through his/her nominated email address
      and/or may be requested thru SMS.
  • 4. MISCELLANOUS PROVISIONS –
    • 4.1 CLIENT SUPPORT – The Bank is regulated by the
      BangkoSentralngPilipinas (BSP). For any issues, concerns, clarifications, complaints
      or inquiries, the Client may contact the Bank through Cebuana CARES Hotlines via
      the following:
    • Phone      : (02) 7759-9800/(02) 8779-9800
    • SMS        : 0917-81CARES (22737) GLOBE / 0918-81 CARES (22737)
    • SMARTEmail      : [email protected]Address  : 5/F PJL Corporate Center – Annex II, 1782 Nicanor Garcia corner
      CandelariaSts., Brgy. Valenzuela, Makati City 1208
    • 4.2 AMENDMENTS – The Bank, may at any time and for
      reasons it may deem proper, amend, revise or modify these Terms and Conditions.
      Any such amendment, revision or modification shall bind the Client upon notice (personal
      or by publication, through posting in the Bank’s website or the Bank’s or Cash Agent’s
      premises). If the Client does not agree with the new/revised terms and conditions,
      he/she shall notify the Bank to terminate the agreementwithin thirty (30) days from
      receipt of the individual notice or thirty (30) days from issuance of public notice.
      Failure to notify the Bank within the prescribed period shall be construed as acceptance
      by the Client of any such amendments, revisions or modifications.
    • 4.3 NOTICE – All communications and notices required
      to be given to the Client shall be transmitted by SMS and/or electronic mail to
      his mobile cellphone number and/or email addressappearing in the Account Opening
      documents or at such other mobile phone number and/or email address that may hereafter
      be given in writing by the Client to the Bank.
    • 4.4 BINDING EFFECT – These Terms and Conditions
      are binding on the Client and his/her heirs, executors, administrators and assigns.
    • 4.5 GOVERNING LAW – These Terms and Conditions shall
      be governed by and construed in accordance with the laws of the Republic of the
      Philippines. Any dispute arising hereunder shall be submitted to the exclusive jurisdiction
      of the proper courts of Bacoor, Cavite.

Home Loan

Do you need financial assistance on the following?

  • Construction or Renovation
  • Purchase of house and/or Lot
  • Refinancing or Take-Out
Maximum loanUp to 80% of the Total Contract Price or Appraised Value
Loan TermUp to 3 years to pay
Interest RateAs low as 6.5% per annum, interest to be applied shall be based on the prevailing rate of time of draw down or repricing

Auto Loan

Owning your dream car is now made easier! You can loan up to 70 percent of your car’s value.

For a Php 400,000 vehicle, we can finance up to Php 240,000! Pay as low as P8,600 per month in 36 installments!

Tsikot to Cash Loan

Need funds to fix your car? Then use it as collateral for your car loan!

If your car is five years or below, you can loan for as much as 40 percent of its value. For example, for a P400,000 vehicle value, you can loan up to P160,000 where you can pay P14,822 per month in 12 installments.

Employee Salary Loan

To provide maximum financial benefits for employees in need, this hassle-free loan application and loan payment type that is exclusively offered to all regular employees of the PJ Lhuillier Group of Companies nationwide.

Agricultural Loan

Specially designed for small-scale agricultural businesses, this loan offers financial support for farmers to increase their resources and expertise. It includes special terms and conditions suitable for small farmers.

Microfinance Loan

Helping micro business:

  • Increase Inventory of Goods Being Sold
  • Support Day-to-Day Operation
  • Other Business Expenses
  • Up to Php 3000,00 loan Amount
  • Up to 1 year to pay
  • 3% Add-ON-Rate per month
  • Auto-Debit or Post-Dated Checks
  • No Collateral

SME TERM Loan

For purpose of:

  • Business Expansion
  • Acquisition of Property
  • Purchase of Machinery or Equipment
Maximum loanPhp 15,000,000
Loan TermUp to 5 years to pay
Interest rate7% per annum
Payment ArrangementPost-Dated Check
With Collateral

Motorcycle Loan

Regular

  • Exclusive to Japanese Brands
  • Below php 184,999 SRP
Minimum Down paymentAs low as 5%
Interest Rate2.50% add on/month
Payment Term: Up to 36 months
Payment ArrangementAuto-Debit via Cebuana Microsavings

Medium Bike

  • All Brands excepts Chinese Brand
  • Php 185, 000 to Php 249, 999 SRP
Minimum Down paymentAs low as 18%
Interest Rate1.75% on/month
Payment Term: Up to 36 months
Payment ArrangementAuto-Debit via Cebuana Microsavings or Pst-Dated Checks

Big Bike

  • All Brands excepts Chinese Brand
  • Php 250,000 and above
Minimum Down paymentAs low as 20%
Interest Rate0.83% on/month
Payment TermUp to 36 months or 10%/p.a.
Payment ArrangementPDC

Cebuana Savings

this is an upgraded version of Microsavings which can exceed P50,000 savings.

  • Save more than Php 50,00
  • Earn Higher interest per annum
  • No Limit on Deposit and Free Upgrade

Requirements:
1. Updated Customer Information Sheet
2. Two (2) Valid Government IDs

Interest per Annum0.50%
Minimum Maintaining BalancePhp 1,000
Minimum Balance to earn5,000
Dormancy Period2 years without client-initiated transaction
Maximum account BalanceNo Limit
Deposit AmountMin php 50; No maximum limit

Regular Savings

Passbook-based savings account that let’s you monitor your growing money

  • Easy record keeping
  • Low initial deposit
  • Secure way to save

Requirements:
1. Updated Customer Information Sheet
2. Two (2) Valid Government IDs
3. Proof of Billing

Interest per Annum0.50%
Minimum Initial DepositPhp 500
Minimum BalancePhp 500
Require Balance to Earn InterestNo Limit

Checking Account

Secure payments via cheque with affordable peso checking account

  • Affordable Checking
  • Cover Personal or Business Needs
  • Secure payments

Requirements:
1. Customer Information Sheet (CIS)
2. Two (2) Valid Government IDs
3. Proof of Billing

Initial Deposits5,000
Interest Rate(Per annum)Non- Interest bearing
Maintaining  BalancePhp 5,000
Fund AccessCheckbook

Time Deposits

Earn Premium rates at your preferred maturity period

  • High Interest yield
  • Tax Free
  • Terms suitable to your lifestyle

Requirements:
1. Customer Information Sheet (CIS)
2. Two (2) Valid Government IDs
3. Proof of Billing

Amount30-89 Days90-364 Days365 Days
P10,000.00 – P49,999.990.592%0.632%0.654%
P50,000.00 – P99,999.990.592%0.632%0.654%
P100,000.00 – P199,999.990.592%0.632%0.654%
P200,000.00 – P499,999.990.592%0.632%0.654%
P500,000.00 – P999,999.990.700%0.700%0.700%
P1, 000,000.00 – P2,999,999.990.750%0.834%0.875%
P3, 000,000.00 – P4,999,999.990.750%0.834%0.875%
P5, 000,000.00 – P9,999,999.990.750%0.834%0.875%
P10, 000,000.00 and above0.750%0.834%0.875%
  • Initial Deposit of P10,000.00
  • Subject to 20% withholding tax

Five Year Time Deposit

Earn premium rates at your preferred maturity period

Requirements:
1. Customer Information Sheet (CIS)
2. Two (2) Valid Government IDs
3. Proof of Billing
4. Placement should be 5 years + 1 day
5. Net of interest

Minimum PlacementPhp 100,000
Terms30 Days to 365 Days
Proof of accountCertificate of time Deposits
AmountInterest Rate (per annum)
P100,000 – 999,999.992.00%
P1,000.000 -P9,999,999.992.50%
P10,000,000n and above3.00%

Special Savings Deposits

This is a term deposit savings account that offers premium rates with flexible maturity period. This kind of deposit comes with a passbook for ease of recordkeeping and monitoring of account transactions.

Interest rates (Gross) per annum:

Amount30 days90 days1 year
10,000 – 49,9990.750%0.825%1.250%
50,000 – 99,9990.750%0.825%1.250%
100,000 – 199,9991.000%1.500%2.500%
200,000 – 499,9991.125%1.500%2.500%
500,000 – 999,9991.500%2.000%3.000%
1,000,000 – 2,999,9991.500%2.500%3.250%
3,000,000 – 4,999,9991.500%2.500%3.250%
5,000,000 – 9,999,9991.500%2.500%3.250%
10M and up2.000%2.500%4.500%

Member’s Guide

Domestic Remittance Sending using e-Money

    • Visit the 24k Online Client Portal website (www.24konline.ph)
    • Log-in with your account.
log in
    • Select e-Money tab.
    • Click Money Remittance Using e-Money.
    • Select if you will send money using the Receiver’s Name or Client Number.
    • For sending using the Receiver’s Name, type the First Name and Last Name of the receiver and the Amount of money to be sent.
    • For sending using the Client Number, type the Client Number and the Amount of money to be sent.
    • Select a Promo Discount (if applicable) from the dropdown list.
    • Type your PIN and the Code displayed on the screen.
    • Click Send.
Send

Cebuana Lhuillier Mobile Application
Domestic Remittance Sending using e-Money

    • Open the Cebuana Lhuillier Mobile Application and log-in with your account.
app
    • Tap the REMITTANCE tab then tap e-Money Remittance.
app1
    • Accomplish the required fields then tap Send Remittance.
app2
    • Proceed with the transaction by tapping YES.
app3
    • View the Transaction Summary for the remittance control number then tap OK.
app4

Reloading using e-Money

    • Open the Cebuana Lhuillier Mobile Application and log-in with your account.
app
    • Tap the ELOAD tab then tap Reload.
eload
    • Accomplish the required fields then tap Reload.
eload1
    • View the Transaction Summary for the remittance control number then tap OK.
eload3

SMS
Domestic Remittance Sending using e-Money

    • Construct a text message using the syntax below.
Text Message Syntax CEBUANA<space>ESEND<space>BeneficiaryLastname/BeneficiaryFirstname/PrincipalAmount/PinCode
ExampleCEBUANA ESEND Dela Cruz/Juan/2500/1234
    • Send the text message to the assigned number.
SmartGlobeSun
0908880293009178788245209328428562
09209582451091787882453
09209582452091787882454
09209582453                          
09209582454                           
sms

Requirements:

    • Enrolled in e-Channel (mobile/email)
    • Activated account (Pin code changed)
    • Enrolled in e-Money
    • With sufficient e-Money
    • Limit of amounts is 1 to 50,000 per transaction

CORPORATE AGENT PARTNERS

  • ACTION.ABLE, INC.
  • ALL ACCESS GATEWAY INC.
  • ANTRECCO (AGUSAN DEL NORTE TEACHERS, RETIREES, EMPLOYEES & COMMUNITY COOPERATIVE)
  • ACM VIP
  • ALL CASH
  • AGRILIFE/ AGRIVET
  • ASENSO PINOY STORE, INC. (EASY DAY SHOP)
  • AVICOM ENTERPRISES
  • AYALA ALABANG VILLAGE ASSOCIATION
  • BAUG CARP MULTI PURPOSE COOPERATIVE
  • BAGUIO BENGUET COOP
  • CARD BANK INC
  • CARD MRI RIZAL BANK INC
  • CARD SME BANK
  • CARITAS BANCO NG MASA, INC.
  • CEBU PEOPLE’S MULTIPURPOSE COOPERATIVE
  • CIS BAYAD CENTER, INC
  • COOPERATIVE BANK OF BOHOL, INC
  • COUNTRY BUILDERS BANK
  • CREDENCE FINANCING, INC.
  • CURAMED PHARMACY
  • DALTON PAWNSHOP AND JEWELRY INC.
  • DANIELA PAWNSHOP
  • DIRECT AGENT 5 (DA 5)
  • DEVELOPMENT BANK OF THE PHILS.
  • EXPRESSPAY INC.
  • EVRIJEM FOREIGN EXCHANGE AND MONEY REMITTANCE
  • FILHAI MULTI PURPOSE COOPERATIVE
  • GLOBAL PINOY REMITTANCE AND SERVICES (GPRS)
  • GEMARY PAWNSHOP AND JEWELRY (CORP.)

OVER 600 BILLER PARTNERS NATIONWIDE

  • 123 FINANCE CORPORATION
  • 123 LENDING CORPORATION
  • 2C2P
  • 8AMC (VIA ECPAY)
  • ABEJO WATERS CORP.
  • ABRA
  • ACOM CONSUMER FINANCE CORPORATION
  • ACTIVE REALTY & DEVELOPMENT CORP.
  • ADA MANUFACTURING CORPORATION (VIA ECPAY)
  • AEON CREDIT SERVICE
  • AETERNITAS CHAPELS AND COLUMBARIUM (VIA ECPAY)
  • AFC SME FINANCE INC
  • AFTERWEST MICROLOANS INC
  • AGODA – DRAGONPAY
  • AGRIBANK
  • AGRO-INDUSTRIAL FOUNDATION COLLEGE OF THE PHILS.
  • AGUSAN DEL NORTE ELECTRIC COOPERATIVE, INC.
  • AIR YOU GO TRAVELS PHILIPPINES CO.
  • AKLAN ELECTRIC COOPERATIVE, INC.
  • ALAMINOS CITY WATER DISTRICT (VIA ECPAY)
  • ALLIANZ PNB LIFE INSURANCE INC.
  • ALPHA FUND SAVINGS & CREDIT COOPERATIVE (VIA ECPAY)
  • AMADEO WATER DISTRICT (VIA ECPAY)
  • AMYA POLYTECHNIC COLLEGE, INC. AND FINANCING CORPORATION (LENDPINOY)
  • ANGAT WATER DISTRICT (VIA ECPAY)
  • ANGELES ELECTRIC COMPANY ANGELICUM SCHOOL , INC. ILOILO CITY (VIA ECPAY)
  • ANJELMAN REAL ESTATE LEASING
  • ANTIQUE ELECTRIC COOP, INC ANTRECCO (BILLS PAYMENT)

OVER 600 BILLER PARTNERS NATIONWIDE

  • 123 FINANCE CORPORATION
  • 123 LENDING CORPORATION
  • 2C2P
  • 8AMC (VIA ECPAY)
  • ABEJO WATERS CORP.
  • ABRA
  • ACOM CONSUMER FINANCE CORPORATION
  • ACTIVE REALTY & DEVELOPMENT CORP.
  • ADA MANUFACTURING CORPORATION (VIA ECPAY)
  • CREDIT SERVICE
  • AETERNITAS CHAPELS AND COLUMBARIUM (via ECPAY)
  • AFC SME FINANCE INC
  • AFTERWEST MICROLOANS INC
  • AGODA – DRAGONPAY
  • AGRIBANK
  • AGRO-INDUSTRIAL FOUNDATION COLLEGE OF THE PHILS.
  • AGUSAN DEL NORTE ELECTRIC COOPERATIVE, INC.
  • AIR YOU GO TRAVELS PHILIPPINES CO.
  • AKLAN ELECTRIC COOPERATIVE, INC.
  • ALAMINOS CITY WATER DISTRICT (via ECPAY)
  • CREDENCE FINANCING, INC.
  • CURAMED PHARMACY
  • DALTON PAWNSHOP AND JEWELRY INC.
  • DANIELA PAWNSHOP
  • DIRECT AGENT 5 (DA 5)
  • DEVELOPMENT BANK OF THE PHILS.
  • EXPRESSPAY INC.
  • EVRIJEM FOREIGN EXCHANGE AND MONEY REMITTANCE
  • FILHAI MULTI PURPOSE COOPERATIVE
  • GLOBAL PINOY REMITTANCE AND SERVICES (GPRS)
  • GEMARY PAWNSHOP AND JEWELRY (CORP.)

List of Accepted Government/ Valid IDs

  • Passport
  • Driver’s License
  • Professional Regulation Commission (PRC) ID
  • National Bureau of Investigation (NBI) Clearance
  • Police Clearance
  • Postal ID
  • Voter’s ID
  • Philippine Identification System (PhilSys) ID
  • Government Service Insurance System (GSIS) e-Card
  • Social Security System (SSS) ID
  • Senior Citizen’s ID
  • Overseas Workers Welfare Administration (OWWA) ID
  • OFW ID
  • Seaman’s Book
  • Alien Certification of Registration (ACR)
  • Barangay Certificate or ID (with picture and signature)
  • Birth Certificate (applicable to minors only)
  • Firearm License
  • Immigrant Certificate of Registration
  • Marriage License
  • National Council for the Welfare of Disabled Persons
  • New TIN ID
  • OWWA ID
  • Student ID
  • Alien Certification of Registration (ACR) / Immigrant Certificate of Registration
  • Government Office or Government Owned and Controlled Corporations (GOCC) ID (e.g. AFP ID, HDMF (Pag-ibig Fund) ID, etc.
  • Certification from the National Council for the Welfare of Disabled Persons (NCWDP)
  • Department of Social Welfare and Development (DSWD) Certification
  • Integrated Bar of the Philippines ID (IBP)
  • Company IDs issued by private entities or institutions registered with or supervised or regulated either by the BSP (Bangko Sentral ng Pilipinas), SEC (Securities and Exchange Commission) or IC (Insurance Commission)

IDs Accepted

As required by Bangko Sentral ng Pilipinas (BSP), clients who engage in a financial transaction with covered institutions for the first time shall be required to present the original and submit a clear copy of at least ONE (1) valid photo-bearing identification document issued by an official authority. For our clients’ convenience, Cebuana no longer requires submission of the photocopied ID. IDs are captured using a webcam in all branches. Clients are also required to submit an updated photo and other relevant information whenever the need for it arises.

Forms of identification accepted are the following;

Pawn Accepted IDs
1. Passport
2. Driver’s License
3. Professional Regulation Commission (PRC) ID
4. National Bureau of Investigation (NBI) Clearance
5. Police Clearance
6. Postal ID
7. Voter’s ID
8. Philippine Identification (PhilID) card
9. Social Security System (SSS) Card / Unified Multi-Purpose ID (UMID)
10. Barangay Certification
11. Government Service Insurance System (GSIS) e-Card
12. Senior Citizen Card
13. Overseas Workers Welfare Administration (OWWA) ID
14. OFW ID
15. Seaman’s Book
16. Alien Certification of Registration/Immigrant Certificate of Registration (for foreigners)
17. Government Office and GOCC ID, e.g., Armed Forces of the Philippines (AFP ID)
18. Home Development Mutual Fund (HDMF ID)
19. Certification from the National Council for the Welfare of Disabled Persons (NCWDP)
20. Department of Social Welfare and Development (DSWD) Certification
21. Integrated Bar of the Philippines (IBP) ID
22. Company IDs issued by private entities or institutions registered with or supervised or regulated either by the Bangko Sentral ng Pilipinas, Securities and Exchange Commission or Insurance Commission
23. ID issued by the National Council on Disability Affairs (NCDA)