?Can I redeem my item anytime during business hours

• Passport
• Driver’s License
• Professional Regulation Commission (PRC) ID
• National Bureau of Investigation (NBI) Clearance
• Police Clearance
• Postal ID
• Voter’s ID
• Philippine Identification System (PhilSys) ID
• Government Service Insurance System (GSIS) e-Card
• Social Security System (SSS) ID
• Senior Citizen’s ID
• Overseas Workers Welfare Administration (OWWA) ID
• OFW ID
• Seaman’s Book
• Alien Certification of Registration (ACR)
• Barangay Certificate or ID (with picture and signature)
• Birth Certificate (applicable to minors only)
• Firearm License
• Immigrant Certificate of Registration
• Marriage License
• National Council for the Welfare of Disabled Persons
• New TIN ID
• OWWA ID
• Student ID
• Alien Certification of Registration (ACR) / Immigrant Certificate of Registration
• Government Office or Government Owned and Controlled Corporations (GOCC) ID (e.g. AFP ID, HDMF (Pag-ibig Fund) ID, etc.
• Certification from the National Council for the Welfare of Disabled Persons (NCWDP)
• Department of Social Welfare and Development (DSWD) Certification
• Integrated Bar of the Philippines ID (IBP)
• Company IDs issued by private entities or institutions registered with or supervised or regulated either by the BSP (Bangko Sentral ng Pilipinas), SEC (Securities and Exchange Commission) or IC (Insurance Commission)

As required by Bangko Sentral ng Pilipinas (BSP), clients who engage in a financial transaction with covered institutions for the first time shall be required to present the original and submit a clear copy of at least ONE (1) valid photo-bearing identification document issued by an official authority. For our clients’ convenience, Cebuana no longer requires submission of the photocopied ID. IDs are captured using a webcam in all branches. Clients are also required to submit an updated photo and other relevant information whenever the need for it arises.

Forms of identification accepted are the following;