The Heart of Tahanang Cebuana: Building a Culture Where Everyone Belong

The Heart of Tahanang Cebuana: Building a Culture Where Everyone Belongs

 

For Cebuana Lhuillier, home is more than a place—it is where every individual feels seen, respected, and valued for who they are. This Pride Month 2026, the company brings this belief to life through “Tahanang Cebuana, Tanggap Lahat Dito,” a meaningful expression of its commitment to diversity, equity, and inclusion, strengthened by the power of allyship.

More than a Pride Month campaign, it reflects a workplace culture grounded in empathy, respect, and belonging—one that fosters a safe and inclusive environment where employees, regardless of their sexual orientation or gender identity and expression, can truly feel at home. Through the stories of LGBTQIA+ employees and the allies who stand beside them, as well as the company’s inclusive policies, programs, and initiatives, Cebuana Lhuillier demonstrates how acceptance is lived every day through listening, understanding, and supporting one another. Together, these efforts cultivate a workplace where everyone is empowered to live authentically, contribute confidently, and thrive both personally and professionally.

“At Cebuana, we believe that acceptance is more than tolerance, it is choosing respect over judgment, support over silence, and love without conditions. Pride Month reminds us that everyone deserves a place where they are not only allowed to exist but also celebrated and embraced as family. That is the spirit of Tahanang Cebuana,” said Jean Henri Lhuillier, president and CEO of Cebuana Lhuillier.

For Grace Unidad, Account Management Department Head and Officer in Charge, that spirit is something she experiences every day. “Cebuana feels like home because it gives me the freedom to be my true self while being part of a respectful and inclusive community. I feel valued as a person, and that sense of recognition makes my work experience more meaningful,” she shared. “My colleagues foster a culture of openness where everyone is encouraged to participate and be heard. This environment empowers me to contribute with confidence and to help create a space where others feel equally safe and included.”

Grace’s experience reflects a culture where inclusion is everyone’s responsibility. At Cebuana, colleagues help foster understanding, encourage open conversations, and create spaces where people feel respected and valued regardless of their background or identity.

For Account Management Officer Mark Anthony Ocbena, helping create that environment begins with recognizing the dignity and worth of every individual. “Showing allyship is important because everyone deserves to feel seen, respected, and valued for who they are,” he said. “When we choose empathy, listen with an open mind, and support one another, we help create a workplace where people feel safe to be themselves and confident in contributing their best. It’s the everyday acts of kindness and inclusion that make work feel less like just a job and more like a place where everyone truly belongs.”

This commitment extends beyond the workplace and into the communities Cebuana serves. During Pride Night 2026, Cebuana Lhuillier Foundation Inc. (CLFI) and Cebuana Lhuillier Insurance Brokers (CLIB) translated these values into action through a CLFI Pledge Wall, where participants affirmed their support for equality, and the distribution of free ProtectMax insurance, reinforcing the company’s commitment to protection, care, and empowerment for all.

Cebuana also stood in solidarity with the LGBTQIA+ community at the LOVELAB4N Pride March Festival 2026 at the University of the Philippines Diliman, joining hundreds of thousands of Filipinos and supporters in a collective call for dignity, equality, and human rights. Its presence underscored a broader purpose: helping build communities where everyone can live openly, confidently, and free from discrimination.

For Jo-Ann Tacorda, First Vice President and Group Head for Corporate Services, creating a workplace where people feel at home is an ongoing commitment that extends far beyond Pride Month. “True inclusion happens when people feel they can bring their whole selves to work and know they will be treated with dignity, respect, and fairness. At Cebuana Lhuillier, we continue to foster a culture where diversity is embraced, people look out for one another, and everyone has the opportunity to thrive. That is what makes Tahanang Cebuana more than a campaign—it is a reflection of who we are as an organization,” she said.

Through “Tahanang Cebuana, Tanggap Lahat Dito,” Cebuana Lhuillier reaffirms that inclusion is not a once-a-year commitment but a value woven into its culture and purpose. By fostering belonging within its organization and extending that same care to the communities it serves, Cebuana continues to help create a future where everyone feels accepted, empowered, and truly at home.

CORPORATE AGENT PARTNERS

  • ACTION.ABLE, INC.
  • ALL ACCESS GATEWAY INC.
  • ANTRECCO (AGUSAN DEL NORTE TEACHERS, RETIREES, EMPLOYEES & COMMUNITY COOPERATIVE)
  • ACM VIP
  • ALL CASH
  • AGRILIFE/ AGRIVET
  • ASENSO PINOY STORE, INC. (EASY DAY SHOP)
  • AVICOM ENTERPRISES
  • AYALA ALABANG VILLAGE ASSOCIATION
  • BAUG CARP MULTI PURPOSE COOPERATIVE
  • BAGUIO BENGUET COOP
  • CARD BANK INC
  • CARD MRI RIZAL BANK INC
  • CARD SME BANK
  • CARITAS BANCO NG MASA, INC.
  • CEBU PEOPLE’S MULTIPURPOSE COOPERATIVE
  • CIS BAYAD CENTER, INC
  • COOPERATIVE BANK OF BOHOL, INC
  • COUNTRY BUILDERS BANK
  • CREDENCE FINANCING, INC.
  • CURAMED PHARMACY
  • DALTON PAWNSHOP AND JEWELRY INC.
  • DANIELA PAWNSHOP
  • DIRECT AGENT 5 (DA 5)
  • DEVELOPMENT BANK OF THE PHILS.
  • EXPRESSPAY INC.
  • EVRIJEM FOREIGN EXCHANGE AND MONEY REMITTANCE
  • FILHAI MULTI PURPOSE COOPERATIVE
  • GLOBAL PINOY REMITTANCE AND SERVICES (GPRS)
  • GEMARY PAWNSHOP AND JEWELRY (CORP.)

OVER 600 BILLER PARTNERS NATIONWIDE

  • 123 FINANCE CORPORATION
  • 123 LENDING CORPORATION
  • 2C2P
  • 8AMC (VIA ECPAY)
  • ABEJO WATERS CORP.
  • ABRA
  • ACOM CONSUMER FINANCE CORPORATION
  • ACTIVE REALTY & DEVELOPMENT CORP.
  • ADA MANUFACTURING CORPORATION (VIA ECPAY)
  • AEON CREDIT SERVICE
  • AETERNITAS CHAPELS AND COLUMBARIUM (VIA ECPAY)
  • AFC SME FINANCE INC
  • AFTERWEST MICROLOANS INC
  • AGODA – DRAGONPAY
  • AGRIBANK
  • AGRO-INDUSTRIAL FOUNDATION COLLEGE OF THE PHILS.
  • AGUSAN DEL NORTE ELECTRIC COOPERATIVE, INC.
  • AIR YOU GO TRAVELS PHILIPPINES CO.
  • AKLAN ELECTRIC COOPERATIVE, INC.
  • ALAMINOS CITY WATER DISTRICT (VIA ECPAY)
  • ALLIANZ PNB LIFE INSURANCE INC.
  • ALPHA FUND SAVINGS & CREDIT COOPERATIVE (VIA ECPAY)
  • AMADEO WATER DISTRICT (VIA ECPAY)
  • AMYA POLYTECHNIC COLLEGE, INC. AND FINANCING CORPORATION (LENDPINOY)
  • ANGAT WATER DISTRICT (VIA ECPAY)
  • ANGELES ELECTRIC COMPANY ANGELICUM SCHOOL , INC. ILOILO CITY (VIA ECPAY)
  • ANJELMAN REAL ESTATE LEASING
  • ANTIQUE ELECTRIC COOP, INC ANTRECCO (BILLS PAYMENT)

OVER 600 BILLER PARTNERS NATIONWIDE

  • 123 FINANCE CORPORATION
  • 123 LENDING CORPORATION
  • 2C2P
  • 8AMC (VIA ECPAY)
  • ABEJO WATERS CORP.
  • ABRA
  • ACOM CONSUMER FINANCE CORPORATION
  • ACTIVE REALTY & DEVELOPMENT CORP.
  • ADA MANUFACTURING CORPORATION (VIA ECPAY)
  • CREDIT SERVICE
  • AETERNITAS CHAPELS AND COLUMBARIUM (via ECPAY)
  • AFC SME FINANCE INC
  • AFTERWEST MICROLOANS INC
  • AGODA – DRAGONPAY
  • AGRIBANK
  • AGRO-INDUSTRIAL FOUNDATION COLLEGE OF THE PHILS.
  • AGUSAN DEL NORTE ELECTRIC COOPERATIVE, INC.
  • AIR YOU GO TRAVELS PHILIPPINES CO.
  • AKLAN ELECTRIC COOPERATIVE, INC.
  • ALAMINOS CITY WATER DISTRICT (via ECPAY)
  • CREDENCE FINANCING, INC.
  • CURAMED PHARMACY
  • DALTON PAWNSHOP AND JEWELRY INC.
  • DANIELA PAWNSHOP
  • DIRECT AGENT 5 (DA 5)
  • DEVELOPMENT BANK OF THE PHILS.
  • EXPRESSPAY INC.
  • EVRIJEM FOREIGN EXCHANGE AND MONEY REMITTANCE
  • FILHAI MULTI PURPOSE COOPERATIVE
  • GLOBAL PINOY REMITTANCE AND SERVICES (GPRS)
  • GEMARY PAWNSHOP AND JEWELRY (CORP.)

List of Accepted Government/ Valid IDs

  • Passport
  • Driver’s License
  • Professional Regulation Commission (PRC) ID
  • National Bureau of Investigation (NBI) Clearance
  • Police Clearance
  • Postal ID
  • Voter’s ID
  • Philippine Identification System (PhilSys) ID
  • Government Service Insurance System (GSIS) e-Card
  • Social Security System (SSS) ID
  • Senior Citizen’s ID
  • Overseas Workers Welfare Administration (OWWA) ID
  • OFW ID
  • Seaman’s Book
  • Alien Certification of Registration (ACR)
  • Barangay Certificate or ID (with picture and signature)
  • Birth Certificate (applicable to minors only)
  • Firearm License
  • Immigrant Certificate of Registration
  • Marriage License
  • National Council for the Welfare of Disabled Persons
  • New TIN ID
  • OWWA ID
  • Student ID
  • Alien Certification of Registration (ACR) / Immigrant Certificate of Registration
  • Government Office or Government Owned and Controlled Corporations (GOCC) ID (e.g. AFP ID, HDMF (Pag-ibig Fund) ID, etc.
  • Certification from the National Council for the Welfare of Disabled Persons (NCWDP)
  • Department of Social Welfare and Development (DSWD) Certification
  • Integrated Bar of the Philippines ID (IBP)
  • Company IDs issued by private entities or institutions registered with or supervised or regulated either by the BSP (Bangko Sentral ng Pilipinas), SEC (Securities and Exchange Commission) or IC (Insurance Commission)

IDs Accepted

As required by Bangko Sentral ng Pilipinas (BSP), clients who engage in a financial transaction with covered institutions for the first time shall be required to present the original and submit a clear copy of at least ONE (1) valid photo-bearing identification document issued by an official authority. For our clients’ convenience, Cebuana no longer requires submission of the photocopied ID. IDs are captured using a webcam in all branches. Clients are also required to submit an updated photo and other relevant information whenever the need for it arises.

Forms of identification accepted are the following;

Pawn Accepted IDs
1. Passport
2. Driver’s License
3. Professional Regulation Commission (PRC) ID
4. National Bureau of Investigation (NBI) Clearance
5. Police Clearance
6. Postal ID
7. Voter’s ID
8. Philippine Identification (PhilID) card
9. Social Security System (SSS) Card / Unified Multi-Purpose ID (UMID)
10. Barangay Certification
11. Government Service Insurance System (GSIS) e-Card
12. Senior Citizen Card
13. Overseas Workers Welfare Administration (OWWA) ID
14. OFW ID
15. Seaman’s Book
16. Alien Certification of Registration/Immigrant Certificate of Registration (for foreigners)
17. Government Office and GOCC ID, e.g., Armed Forces of the Philippines (AFP ID)
18. Home Development Mutual Fund (HDMF ID)
19. Certification from the National Council for the Welfare of Disabled Persons (NCWDP)
20. Department of Social Welfare and Development (DSWD) Certification
21. Integrated Bar of the Philippines (IBP) ID
22. Company IDs issued by private entities or institutions registered with or supervised or regulated either by the Bangko Sentral ng Pilipinas, Securities and Exchange Commission or Insurance Commission
23. ID issued by the National Council on Disability Affairs (NCDA)