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Cebuana Lhuillier Financial

Cebuana Lhuillier Financial is the Philippines’ leading mall-based financial hub, committed to making financial protection more accessible, affordable, and relevant for every Filipino.

Managed by Cebuana Lhuillier Insurance Brokers and backed by the PJ Lhuillier Group of Companies, Cebuana Lhuillier Financial draws on the Cebuana Lhuillier brand’s decades of trust, expertise, and innovation to deliver insurance solutions that help individuals and families navigate life’s uncertainties with confidence.

Through its growing network of mall-based financial hubs nationwide, complemented by Cebuana Lhuillier’s extensive branch presence across Luzon, Visayas, and Mindanao, the company delivers inclusive financial protection tailored to the diverse needs of Filipinos. By making insurance simple, convenient, and value-driven, Cebuana Lhuillier Financial empowers more Filipinos to protect what matters most and build a more secure future.

Financial Protection, Now Closer Than Ever.

Financial Solutions for Your Needs

Frequently Asked Questions

Cebuana Lhuillier Financial is the Philippines’ leading mall-based financial hub, providing accessible insurance and financial protection solutions for every Filipino. Through our trained Financial Advisors, we help individuals and families choose the protection that best fits their needs and budget.

Simply visit any Cebuana Lhuillier Financial branch or mall kiosk. Our trained Financial Advisors provide free consultations to help you understand your options and recommend the financial protection solution that best suits your needs.

Fortune Life Insurance Company, Inc. is a Filipino-owned life insurance company established in 1984. It offers a wide range of life, health, savings, and retirement insurance solutions for Filipinos. As Cebuana Lhuillier Financial’s exclusive insurance partner, Fortune Life helps us deliver trusted financial protection backed by decades of industry expertise.

The required documents may vary depending on the type of claim. Generally, you will need:
• Completed claim form
• Policy documents
• Valid government-issued ID
• Medical records or supporting documents (if applicable)
• Additional documents that may be required during claim evaluation Our Financial Advisors will guide you through the claims process.

You can pay your insurance premiums through:

• Authorized Cebuana Lhuillier Financial branches
• Accredited payment partners
• Official online payment channels (where available)

Please transact only through our authorized payment channels to ensure your payment is properly recorded.

For your security, always transact only through official Cebuana Lhuillier Financial branches, mall kiosks, and authorized Financial Advisors. Our advisors will never pressure you into making a purchase and will always respect your decisions. If you encounter any suspicious activity or believe someone is misrepresenting Cebuana Lhuillier Financial, please report it immediately to [email protected].

Visit a Branch Near You

Our financial advisors are ready to assist you with insurance, financial planning, policy servicing, and claims support. Find the branch nearest you below.

Office Address Contact Number / Landline
CLF ROBINSONS MANILA GF Robinsons Place Manila Pedro Gil, cor Adriatico St, Ermita, Manila, 1000 Metro Manila Landline: 872-578-62
Branch Phone: 09516387818
CLF ROBINSONS GALLERIA (ORTIGAS) Basement 1 Robinsons Galleria Ortigas Ave, Ortigas Center, Quezon City, Metro Manila Landline: (02) 845-11446
Branch Phone: 0992 202 3818
CLF MARKET MARKET Level 3, Market Market Ayala Malls, McKinley Parkway, BGC, Taguig City, Metro Manila Landline: (02) 853-55446
Branch Phone: 0992 458 9536
CLF ALI MALL Level 2 Ali Mall, 13th Avenue corner P. Tuazon Blvd, Cubao, Quezon City, Metro Manila Globe: 09456101363
CLF METRO POINT 3rd Floor Metro Point Mall EDSA, corner Taft Ave, Pasay, Metro Manila TNT: 09481899096
CLF SM SEASIDE CEBU GF SM Seaside City Cebu, South Coastal Rd, Antuwanga, Cebu City, 6000 Cebu Gomo: 0976 508 9285
CLF BACOLOD 2nd Floor Northwing SM City Bacolod, Rizal St, Reclamation Area, Bacolod, 6100 Negros Occidental Branch Phone: +63 910 069 1749
CLF ROBINSONS GALLERIA SOUTH 3rd Floor Robinsons Galleria South, 179 Manila South Rd, San Pedro, Laguna Landline: (02) 84054091
CLF GAISANO DAVAO 4th Floor Gaisano Mall of Davao, J.P. Laurel Ave, Bajada, Davao City, 8000 Davao del Sur Branch Phone: 09750183973
CLF TIMES PLAZA G & 8th Floor Times Plaza Bldg., 81 United Nations Ave, Ermita, Manila, 1000 Metro Manila Globe: 09276400131
Landline: (02) 86593526
CLF SM CITY CEBU Lower Ground Floor, Entrance 5, SM City Cebu, Mabolo, Cebu Smart: 09498263182

Testimonials & Success Stories

Featuring authentic and verified winners of our promos that reinforce the credibility and service commitment of Cebuana Lhuillier Financial.

CORPORATE AGENT PARTNERS

  • ACTION.ABLE, INC.
  • ALL ACCESS GATEWAY INC.
  • ANTRECCO (AGUSAN DEL NORTE TEACHERS, RETIREES, EMPLOYEES & COMMUNITY COOPERATIVE)
  • ACM VIP
  • ALL CASH
  • AGRILIFE/ AGRIVET
  • ASENSO PINOY STORE, INC. (EASY DAY SHOP)
  • AVICOM ENTERPRISES
  • AYALA ALABANG VILLAGE ASSOCIATION
  • BAUG CARP MULTI PURPOSE COOPERATIVE
  • BAGUIO BENGUET COOP
  • CARD BANK INC
  • CARD MRI RIZAL BANK INC
  • CARD SME BANK
  • CARITAS BANCO NG MASA, INC.
  • CEBU PEOPLE’S MULTIPURPOSE COOPERATIVE
  • CIS BAYAD CENTER, INC
  • COOPERATIVE BANK OF BOHOL, INC
  • COUNTRY BUILDERS BANK
  • CREDENCE FINANCING, INC.
  • CURAMED PHARMACY
  • DALTON PAWNSHOP AND JEWELRY INC.
  • DANIELA PAWNSHOP
  • DIRECT AGENT 5 (DA 5)
  • DEVELOPMENT BANK OF THE PHILS.
  • EXPRESSPAY INC.
  • EVRIJEM FOREIGN EXCHANGE AND MONEY REMITTANCE
  • FILHAI MULTI PURPOSE COOPERATIVE
  • GLOBAL PINOY REMITTANCE AND SERVICES (GPRS)
  • GEMARY PAWNSHOP AND JEWELRY (CORP.)
FIND A CORPORATE AGENT PARTNER

OVER 600 BILLER PARTNERS NATIONWIDE

  • 123 FINANCE CORPORATION
  • 123 LENDING CORPORATION
  • 2C2P
  • 8AMC (VIA ECPAY)
  • ABEJO WATERS CORP.
  • ABRA
  • ACOM CONSUMER FINANCE CORPORATION
  • ACTIVE REALTY & DEVELOPMENT CORP.
  • ADA MANUFACTURING CORPORATION (VIA ECPAY)
  • AEON CREDIT SERVICE
  • AETERNITAS CHAPELS AND COLUMBARIUM (VIA ECPAY)
  • AFC SME FINANCE INC
  • AFTERWEST MICROLOANS INC
  • AGODA – DRAGONPAY
  • AGRIBANK
  • AGRO-INDUSTRIAL FOUNDATION COLLEGE OF THE PHILS.
  • AGUSAN DEL NORTE ELECTRIC COOPERATIVE, INC.
  • AIR YOU GO TRAVELS PHILIPPINES CO.
  • AKLAN ELECTRIC COOPERATIVE, INC.
  • ALAMINOS CITY WATER DISTRICT (VIA ECPAY)
  • ALLIANZ PNB LIFE INSURANCE INC.
  • ALPHA FUND SAVINGS & CREDIT COOPERATIVE (VIA ECPAY)
  • AMADEO WATER DISTRICT (VIA ECPAY)
  • AMYA POLYTECHNIC COLLEGE, INC. AND FINANCING CORPORATION (LENDPINOY)
  • ANGAT WATER DISTRICT (VIA ECPAY)
  • ANGELES ELECTRIC COMPANY ANGELICUM SCHOOL , INC. ILOILO CITY (VIA ECPAY)
  • ANJELMAN REAL ESTATE LEASING
  • ANTIQUE ELECTRIC COOP, INC ANTRECCO (BILLS PAYMENT)
FIND A BILLER

OVER 600 BILLER PARTNERS NATIONWIDE

  • 123 FINANCE CORPORATION
  • 123 LENDING CORPORATION
  • 2C2P
  • 8AMC (VIA ECPAY)
  • ABEJO WATERS CORP.
  • ABRA
  • ACOM CONSUMER FINANCE CORPORATION
  • ACTIVE REALTY & DEVELOPMENT CORP.
  • ADA MANUFACTURING CORPORATION (VIA ECPAY)
  • CREDIT SERVICE
  • AETERNITAS CHAPELS AND COLUMBARIUM (via ECPAY)
  • AFC SME FINANCE INC
  • AFTERWEST MICROLOANS INC
  • AGODA – DRAGONPAY
  • AGRIBANK
  • AGRO-INDUSTRIAL FOUNDATION COLLEGE OF THE PHILS.
  • AGUSAN DEL NORTE ELECTRIC COOPERATIVE, INC.
  • AIR YOU GO TRAVELS PHILIPPINES CO.
  • AKLAN ELECTRIC COOPERATIVE, INC.
  • ALAMINOS CITY WATER DISTRICT (via ECPAY)
  • CREDENCE FINANCING, INC.
  • CURAMED PHARMACY
  • DALTON PAWNSHOP AND JEWELRY INC.
  • DANIELA PAWNSHOP
  • DIRECT AGENT 5 (DA 5)
  • DEVELOPMENT BANK OF THE PHILS.
  • EXPRESSPAY INC.
  • EVRIJEM FOREIGN EXCHANGE AND MONEY REMITTANCE
  • FILHAI MULTI PURPOSE COOPERATIVE
  • GLOBAL PINOY REMITTANCE AND SERVICES (GPRS)
  • GEMARY PAWNSHOP AND JEWELRY (CORP.)
FIND A BILLER

List of Accepted Government/ Valid IDs

  • Passport
  • Driver’s License
  • Professional Regulation Commission (PRC) ID
  • National Bureau of Investigation (NBI) Clearance
  • Police Clearance
  • Postal ID
  • Voter’s ID
  • Philippine Identification System (PhilSys) ID
  • Government Service Insurance System (GSIS) e-Card
  • Social Security System (SSS) ID
  • Senior Citizen’s ID
  • Overseas Workers Welfare Administration (OWWA) ID
  • OFW ID
  • Seaman’s Book
  • Alien Certification of Registration (ACR)
  • Barangay Certificate or ID (with picture and signature)
  • Birth Certificate (applicable to minors only)
  • Firearm License
  • Immigrant Certificate of Registration
  • Marriage License
  • National Council for the Welfare of Disabled Persons
  • New TIN ID
  • OWWA ID
  • Student ID
  • Alien Certification of Registration (ACR) / Immigrant Certificate of Registration
  • Government Office or Government Owned and Controlled Corporations (GOCC) ID (e.g. AFP ID, HDMF (Pag-ibig Fund) ID, etc.
  • Certification from the National Council for the Welfare of Disabled Persons (NCWDP)
  • Department of Social Welfare and Development (DSWD) Certification
  • Integrated Bar of the Philippines ID (IBP)
  • Company IDs issued by private entities or institutions registered with or supervised or regulated either by the BSP (Bangko Sentral ng Pilipinas), SEC (Securities and Exchange Commission) or IC (Insurance Commission)

IDs Accepted

As required by Bangko Sentral ng Pilipinas (BSP), clients who engage in a financial transaction with covered institutions for the first time shall be required to present the original and submit a clear copy of at least ONE (1) valid photo-bearing identification document issued by an official authority. For our clients’ convenience, Cebuana no longer requires submission of the photocopied ID. IDs are captured using a webcam in all branches. Clients are also required to submit an updated photo and other relevant information whenever the need for it arises.

Forms of identification accepted are the following;

Pawn Accepted IDs
1. Passport
2. Driver’s License
3. Professional Regulation Commission (PRC) ID
4. National Bureau of Investigation (NBI) Clearance
5. Police Clearance
6. Postal ID
7. Voter’s ID
8. Philippine Identification (PhilID) card
9. Social Security System (SSS) Card / Unified Multi-Purpose ID (UMID)
10. Barangay Certification
11. Government Service Insurance System (GSIS) e-Card
12. Senior Citizen Card
13. Overseas Workers Welfare Administration (OWWA) ID
14. OFW ID
15. Seaman’s Book
16. Alien Certification of Registration/Immigrant Certificate of Registration (for foreigners)
17. Government Office and GOCC ID, e.g., Armed Forces of the Philippines (AFP ID)
18. Home Development Mutual Fund (HDMF ID)
19. Certification from the National Council for the Welfare of Disabled Persons (NCWDP)
20. Department of Social Welfare and Development (DSWD) Certification
21. Integrated Bar of the Philippines (IBP) ID
22. Company IDs issued by private entities or institutions registered with or supervised or regulated either by the Bangko Sentral ng Pilipinas, Securities and Exchange Commission or Insurance Commission
23. ID issued by the National Council on Disability Affairs (NCDA)