You may check our website, click on Branch Locator and search for a specific branch. You may also contact our Customer Cares team via text message at GLOBE 0917-8122737 SMART 0918-8122737
Different branches has different operating schedule, you may check our branch locator as well.
As required by Bangko Sentral ng Pilipinas (BSP), clients who engage in a financial transaction with covered institutions for the first time shall be required to present the original and submit a clear copy of at least ONE (1) valid photo-bearing identification document issued by an official authority. For our clients’ convenience, Cebuana no longer requires submission of the photocopied ID. IDs are captured using a webcam in all branches. Clients are also required to submit an updated photo and other relevant information whenever the need for it arises.
Forms of identification accepted are the following;
